Stable SaaS provider looking for a technical support ninja that can participate in our professional services initiative. We're looking to increase service levels to our clients by offering assistance with polishing and implementation of our embedded product. You'll be working with our support team, engineering team, and clients to ensure that the best user experience is achieved. Your success will ultimately be dependent on 1) How well you communicate with everyone, both internally and externally 2) consistency and reliability of… Full Description of Communicative Technical Support Agent
SAAS Customer Tech Support – Full Time Position <o:p></o:p></span></p> Duties will include phone and email technical customer
support, problem solving, escalation, and support ticket queue processing and
monitoring.<o:p></o:p></span></p> <o:p> </o:p></span></p> Description: <o:p></o:p></span></p> · Resolve
tier-one requests and issues. <o:p></o:p></span></p> · Escalate
tier-two request and issues.<o:p></o:p></span></p> · Tracking
service ticketing queue <o:p></o:p></span></p> Must Have: <o:p></o:p></p> · Strong problem-solving skills <o:p></o:p></span></p> · Excellent technical
skills <o:p></o:p></span></p> · Excellent English written
and verbal skills <o:p></o:p></p> · A proactive,
intentional approach in handling customer communication and challenges.… Full Description of Customer Help Desk Technician
Myphoner is a growing SaaS business providing cold calling software for SMBs. As a growing startup, we are looking to bring on board a part-time customer service consultant to work with our clients within the US time zone. About Myphoner An easy to use cold calling application created by our founder when he realised how cumbersome & costly most diallers and CRM's are. Over the last seven years, he developed Myphoner to what it is today; a robust calling tool… Full Description of Customer Service US Time Zone
As a Customer Support Specialist, you will help make a difference in the lives of people who are supported by Benetech’s nonprofit mission of technology serving humanity. We are looking for professional individuals who are customer focused and who want to have an immediate and positive impact in the lives of Bookshare’s customers. This is an excellent opportunity to be part of a dedicated and highly successful professional team. Essential Duties and Responsibilities Provide a high level of customer service… Full Description of Customer Support Specialist
Technical Support Specialist responsibilities and duties The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to. Walk customers through the process of installing the software on their machines and starting up the program for the first time Help customers troubleshoot issues they encounter while… Full Description of Customer Technical Support
Hello everyone we hely need freelancer works that can work on data antry and someone that has good experience on freelancer if you are interested dm me on Whatsapp +917989256171 Full Description of Data antry
Position In order to service our growing customer base, we are looking for highly motivated individual to add to our technical support staff. The selected individual will be responsible for responding to all customer calls and emails as well as assisting clients with our software related questions and formulating solutions. In addition to direct user communication, detailed documentation of reported issues and resolutions will be required. The support member is expected to interface with our development staff as needed on… Full Description of Desktop Development
Serves as front line contact point for Information Technologies (IT) customers as part of the 24/7/365 IT Service Desk. Provides support to end users on a variety of inquiries and incidents. Identifies, researches, and resolves or routes software and hardware incidents. Responds to telephone calls, email and personnel requests for technical support. Using a service management tool, documents, tracks and monitors incidents to ensure a timely resolution. Full Description of Help Desk Administrator