Serves as front line contact point for Information Technologies (IT) customers as part of the 24/7/365 IT Service Desk. Provides support to end users on a variety of inquiries and incidents. Identifies, researches, and resolves or routes software and hardware incidents. Responds to telephone calls, email and personnel requests for technical support. Using a service management tool, documents, tracks and monitors incidents to ensure a timely resolution.
Are you outgoing and love working with people? Looking to join a great team? We’re searching for someone with excellent phone communication skills and the ability to work via Zoom and email. Sound like…
About the Role We are looking for talented and motivated individuals to join our team as Customer Support Specialists! Key Responsibilities Handle company requests via chat, email, and occasionally calls. Qualifications/Requirements Fluency in Arabic…
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About the Role This is a full-time remote role for a Customer Support Representative in Portugal, fluent in German or French. The Customer Support Representative will be responsible for addressing customer inquiries, ensuring customer…
Supplier Enablement Specialist Job Title: Supplier Enablement Specialist Job Location: Remote Job Type: Full Time Department: Supplier Enablement Reports To: Supplier Enablement Manager About Us: We are a B2B payments company dedicated to simplifying…