Project overview
Our Translator/Community Associate plays a pivotal role in our success by being on the frontlines of our brand communications on social media for our German channels. The perfect candidate will manage all community feedback pertaining to our brand on social networks including Facebook, Instagram and YouTube. This person knows how to tactfully communicate with our viewers to make them feel appreciated and proud to be a part of our community. This individual will also interpret our current (English) written, audio and video content into German , making sure to maintain original meaning, format and tone. Ultimately, this person will be providing ready-to-use translated content that will help us engage with our audience. To be successful in this role, this individual should have a keen eye for detail and be fluent in both English and German. We’re looking for someone upbeat, creative, well spoken, positive, and engaging! HOW YOU’LL SPEND YOUR TIME: Engaging with our community in German and responding to comments on social media Routinely monitoring all major social networks and any places where our community is interacting about our brand Liking, commenting and building relationships with our community Maintaining a Google Sheet that ensures all social platforms are routinely being monitored Continually seeking to improve community wellbeing and happiness Translating all written English content into German Proofreading translations done by 3rd parties for grammar, spelling and punctuation accuracy Creating weekly thumbnails in German using templates for YouTube, Facebook and Instagram WHAT YOU HAVE: At least 2+ years of experience working in social community management Speak, read, and write fluently in at least two languages, including English and German Exceptional written communication skills with keen attention to detail and excellence in written responses to our viewers Proven ability to drive team performance and improve community satisfaction Excellent leadership, organizational, and communication skills Excellent computer skills and proficiency using various e-commerce software programs in addition to G-Suite (including Drive, Mail, Sheets, and Docs) Must have Adobe Photoshop