Project overview
Hourly Competitive Rate Full-time Requirements: Customer Service experience: 2+ years (Required) Experience managing inbound customer requests Experience responding to company clients Exceptional English reading and writing skills Description: StackCommerce is seeking Tier 1 customer service agents to join our team of best-in-class support agents for the upcoming holiday season. The right individual for this team can demonstrate their mastery of written English and has tenured experience in customer support, data administration, and dispute response. Applicants with notable experience in handling client escalations, chargeback analysis, or organizational leadership will be considered for this role. Stack Support agents interact with a wide variety of stakeholders associated with the company to service customer requests. This position will report to the Customer Service Manager and will be responsible for solving issues that require critical thinking and a complete understanding of our supply chain processes. This role has growth potential for the right candidate. Full job description:https://docs.google.com/document/d/1ec6Q3nHMRtaOJWdxcPCAwFsh_-_KoXk7qsKT7erEoeU/edit