Project overview
Supplier Enablement Specialist Job Title: Supplier Enablement Specialist Job Location: Remote Job Type: Full Time Department: Supplier Enablement Reports To: Supplier Enablement Manager About Us: We are a B2B payments company dedicated to simplifying the vendor payment process and delivering tangible ROI. Our software and services are utilized by some of the world’s top brands to efficiently manage and execute their vendor payments. Job Overview We are seeking a highly trustworthy and detail-oriented Supplier Enablement Specialist to join our team. In this role, you will engage directly with suppliers—primarily by phone using our proprietary calling software—to determine their accepted payment methods, with an emphasis on credit card acceptance via email. This role requires exceptional communication skills. All conversations will be recorded for accuracy and compliance. Key Responsibilities Perform initial research on suppliers using available resources to gather essential details such as company, address, phone number, URLs and EINs prior to outreach. Make outbound calls to suppliers to determine all accepted payment methods, gathering key data points. Accurately record all gathered information in our proprietary software, ensuring each supplier profile is complete and up to date. Maintain strict confidentiality and exercise discretion when handling sensitive supplier information. Meet tight deadlines and contribute to the team's objectives effectively. Qualifications Conversational English fluency with the ability to speak clearly, remain friendly and professional, and gently guide conversations to gather accurate payment information—even when the supplier is uncooperative or unclear. Proven track record in customer service, telemarketing, or a similar role involving outbound communication. Familiarity with financial processes and payment-related terminology. Proficient in online research and data management. Commitment to handling sensitive information with integrity and discretion. Preferred Skills Experience in financial services or accounts payable. Familiarity with CRM software and proprietary database management systems. Application Process - To be considered, applicants must submit: · A current resume · A brief cover letter describing their interest in the role A short voice recording (1–2 minutes) introducing yourself and describing any relevant experience We offer all US Holiday as paid time off.