Channex OTA Channel Mapping Specialist

This project involves connecting our Channex channel manager to several key OTAs—Airbnb, Expedia, MakeMyTrip, Goibibo, Cleartrip, and Agoda—and ensuring that every listing syncs flawlessly across them.

Scope of work
• Set up brand-new connections inside Channex for each of the platforms above, following their specific API or iCal requirements.
• Map all existing room types, rate plans, availability, and restrictions so that inventory, pricing, and content update automatically and consistently.
• Diagnose and resolve any mismatches or error codes that appear during or after the initial sync, then verify the fix with live test bookings and cancellations.
• Provide ongoing monitoring and optimisation so that future rate or content changes flow reliably without manual intervention.

Acceptance criteria
• All channels show identical availability and rates after a full-cycle sync.
• Test reservations placed on every OTA flow back into Channex within minutes, with confirmations returned to the OTA.
• No overbooking or rate discrepancies during a 14-day observation window.
• A short handover document summarising mappings, troubleshooting steps, and recommended maintenance routine is delivered.

If you have hands-on experience with Channex and the OTAs listed, I’m ready to begin right away and keep you on board long term for continual support and optimisation.

We are building Hotel Mantri, a PMS + Channel Manager platform for hotels in India.

Our PMS is being integrated with Channex, and we need a specialist who has REAL practical experience with Channex and hotel OTA channel mapping.

This is NOT a general API development job.

We specifically need help with:

• Channex property configuration
• Room Type / Room Category mapping
• Rate Plan mapping
• Booking.com mapping
• Agoda mapping
• Expedia mapping
• OTA channel activation/configuration
• Availability, Rates & Restrictions (ARI) testing
• Stop Sell / Min Stay / Max Stay / CTA / CTD
• New / Modified / Cancelled reservation testing
• Mapping and synchronization troubleshooting

INITIAL TEST:

We want the freelancer to demonstrate using Channex staging/test environment:

1. Configure 1 test hotel
2. Configure/map 2 room categories
3. Configure/map 2 rate plans
4. Perform room type mapping
5. Perform rate plan mapping
6. Verify inventory and rate synchronization
7. Demonstrate OTA reservation flow if test channel access allows it

IMPORTANT:

Please apply only if you have previously worked with Channex or a real hotel Channel Manager / OTA integration.

Reading Channex documentation alone is NOT sufficient.

In your proposal please answer:

1. Have you personally worked with Channex before?
2. Which PMS or Channel Manager did you work on?
3. Which OTAs have you connected or mapped?
4. Have you done Room Type and Rate Plan mapping yourself?
5. Can you show evidence/screenshots/demo of previous Channex or OTA work?
6. Are you available for a short screen-share demonstration?

If the initial test is successful, we are interested in ongoing work as Hotel Mantri starts onboarding hotels.