Project overview
Benefits Fully remote position with long-term growth opportunities Competitive base + commission ($1,100–$1,400/month potential) Weekly payments Ongoing training, coaching, and daily feedback to support your success About Us: ICPG is a fast-growing, backend solution that assists in all kinds of customer service, negotiating, document filing, bankruptcy preparation, file tracking and other administrative services. We partner with prestigious law firms dedicated to helping clients become debt-free. Our mission is to empower people affected by debt, by inspiring ACTION and CHANGE. We are currently seeking motivated individuals who are hungry for personal growth and have the skills to excel in a Negotiations role. Position Overview: The Negotiations Specialist will play a crucial role in negotiating on behalf of enrolled clients in our debt relief program. This role requires strong communication skills, exceptional attention to detail, and the ability to work independently while meeting and exceeding monthly goals. Key Responsibilities: Contact originating creditors, collection agencies, and attorney offices to negotiate reduced settlements on our client's accounts. Calculate acceptable settlement percentages based on departmental guidelines. Manage an open queue of clients to achieve established goals and objectives. Review client banking accounts to determine necessary funds for settlements and payment of company fees. Perform additional tasks as assigned by the direct supervisor. Requirements: Minimum of 1 year of experience in a similar role, or contact center environment. Prior collections experience is preferred. Strong negotiation and debt settlement skills are highly desirable. Qualifications: Ability to use judgment in selecting appropriate work methods to achieve desired results. Excellent communication skills, both verbal and written. Demonstrated initiative and independence in work approach. Consistently meet and exceed monthly goals and quotas. Exceptional attention to detail and adherence to policies and procedures. Utilize good judgment, tact, and persuasion in negotiations. Why Work With Us: Unique remote work experience with an industry-leading commission structure. Continuous feedback through daily meetings to support growth and excellence. Opportunity to work closely with Executives and subject-matter experts in a collaborative team environment. Extensive learning opportunities in the finance and debt industry. Room for personal and professional development to help you explore your potential. If you are a motivated individual with a passion for negotiations and helping clients achieve financial freedom, we encourage you to apply. Join our team and be a part of our mission to make a positive impact in the lives of our clients. To apply, please submit your resume and answer the pre-screening questions. Only candidates meeting the specified requirements will be considered for an interview.