Project overview
Customer representative serves customers by providing product and service information; acts as a liaison between customers, maintain customer records by updating account information, inform customers of sales promotions and services, warranties or terms of sale. Customer service representative must have the following qualifications: Ability to deal with people in an uplifting manner, ability to solve customer problems,ability to be a quick thinker, research and troubleshoot, ability to meet required goals and quotas, Basic computer skills