Project overview
We are hiring an Assistant Client Experience Manager to assist the Client Experience Manager in running the entire Client Experience Department through dedicated focus and ownership of this part of the business. Specifically, this will include takeover and stabilization of existing Processes / Infrastructure / Team, identification and resolution of gaps, creating and managing the implementation of action plans for client situations, and direct management of clients via email / phone / web conference. If you’re looking for a role where you can apply your client management experience and have a big impact not just on the success of the client but also of our company, then this is a great opportunity for you. IMPORTANT INSTRUCTION : First, watch the video here: helpflow.net/careers/assistant-client-experience-manager . Then, follow the instructions on the page to start your application.