Arabic Customer Support With Hejazi Dialect (home-based)
United Call Centers is a global leader in providing multilingual call center services using an at-home workforce. United Call Centers provides OmniChannel Front Office BPO services globally with Native Speakers all languages. We are currently looking for talented, Arabic-speaking individuals for our international team. Job responsibilities: ● Inbound customer service tasks - answering incoming written messages and phone calls in Arabic in a timely matter ● Escalate problems in English for Second Line Help-desk support if applicable ● Help with any additional administrative tasks on campaign ● Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management. Ensure the Service Desk meets all SLA compliance requirements to the business by exercising an ownership mentality toward customer needs, showing respect and consideration to all team members and contributing improvements where possible ● Being on time and available for given shifts ● Participation on all required training ● Substitution of other agents if needed ● Giving immediate feedback in case of any difficulties or issues with the used programs Agent Requirements: ● Native Arabic with Hejazi dialect and fluent English language knowledge ● 1- 2 years experience in call/contact center in a similar role ● Excellent written and spoken communication skills ● Proficiency in Microsoft Office Suite and Online applications, technology acumen ● Previous Technical Support (Lvl1-2) or FMCG sector experience is an advantage ● Great analytical and problem solving skills ● Able to work minimum 5-6 hours daily, between 9-18 weekdays Ideal Profile: ● Customer & result oriented personality ● Dynamic nature, passionate about growth & innovation ● Values team collaboration but responsible to work alone on his/her project Our offer: ● Part-time work from the comfort of your home ● International environment ● Great developmental opportunities and programs ● Passionate and welcoming team Payment: 8 EUR/hour (paid in USD), paid monthly, in the first ten working days of the month following the worked month. We pay through UpWork. Work Environment Requirements: ● Quiet workplace (tasks are delivered from the comfort of the help-desk agent's home) ● USB Headset (separate microphone and loudspeakers are not good enough to manage calls) ● Personal computer or laptop with Windows 8/10 (Mac is not supported!) ● Broadband cable internet connection (Wifi and mobile internet are not good) Training Method: ● We use cloud based call center technology - You need to download our call handling system on your computer, which needs to be tested ● We train all of our agents online before the beginning of any project ● We mentor our agents and monitor their progress ● Training will last for one week (held before the project launch date) and is paid
Customer Service We need Data Admin people As a rapidly growing company, we are seeking 5 individuals that are seeking a long term position with our company. As we grow, duties will change. Potential daily duties include: Accurately entering data into excel sheets conducting QA deals and work on Excel data analysis reports Tech Savvy skills ***Hours are not flexible, it is a fulltime hourly role; work schedule: 7 am - 4 pm Pacific time. We are looking for a… Full Description of Data Admin
ABOUT LIVEGLAM: LiveGlam inspires beauty enthusiasts by creating and curating monthly makeup products that work for them. We pride ourselves on keeping animals and your wallets happy. Founded in 2016 in the City of Angels, we are now a global team with a leadership group that’s predominantly female. From humble beginnings our #LiveGlamFam has grown significantly in 2 short years with 50+ team members, 2MM social media followers and 10MM+ products shipped. And our lipstick hasn't even started drying yet.… Full Description of Community Associate (Customer Happiness Team)
Looking for smart and hard working customer service representatives who will make sure that customers are satisfied, feel secure, and will increase customer loyalty. This customer service job will be primarily through email support, not call support. Therefore, we are looking for someone who has excellent grammar skills, great customer service attitude, and can respond in a timely manner to customers. Agents must keep the Client's business interest in line while handling customers and preventing refunds is key. There will… Full Description of Customer Service Agent
Hi, I'm looking for Call Center Agent Job Duties: Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and… Full Description of Call Center Agent
As a Customer Support Specialist, you will help make a difference in the lives of people who are supported by Benetech’s nonprofit mission of technology serving humanity. We are looking for professional individuals who are customer focused and who want to have an immediate and positive impact in the lives of Bookshare’s customers. This is an excellent opportunity to be part of a dedicated and highly successful professional team. Essential Duties and Responsibilities Provide a high level of customer service… Full Description of Customer Support Specialist
Schedule is Monday - Friday 8am- 5pm. ESSENTIAL JOB FUNCTIONS: Successfully complete training to become knowledgeable about the custom seat cover industry, production and policies. Respond in a timely and accurate manner to routine customer concerns, insure that the customer is treated in a respectful and professional manner. Enter data into computer for billing and scheduling purposes. Log information about customer service interactions into order; update in a timely and accurate manner so that associates are able to track service… Full Description of Customer Service Rep
We are looking for a Customer Success and Reputation Specialist to build and maintain relationships with our diverse group of customers focusing on engagement and reviews management. We believe that innovative technology and a customer-centric mindset are key elements to building a successful business and creating world-class customer experiences and products. YOU WILL: - Manage all Customer Support follow-up and upsell opportunities - Build and maintain valued relationships with customers (B2C, B2B, and Amazon) to ultimately drive reviews, before and… Full Description of Customer Service Help
Telemarketer / Appointment setter /Lead Generation - COLD CALLING We are looking for an experienced Appointment setter / telemarketer for our business. Training and product knowledge will be provided. Must have fluent English. 5 hour per day. Mon-Fri. from 9 AM-12AM and 2PM-4PM (Mon- Fri) (Sydney AUS Time) Role includes Booking Appointments/ Meeting, updating contact information of the customer in CRM like email, phone number and required notes as per the conversation and Full Description of Telemarketer / Appointment setter /Lead Generation
We are need of an eCommerce Support Specialist to join our team. Corporate culture/work environment: We are a team-based, dynamic staff that is constantly seeking new and exciting directions to increase our reach into the automotive software world. Creativity and problem-solving skills are at the forefront of our everyday workflow activities. We enjoy a fast-paced atmosphere where ideas are welcomed and engaging in the process is promptly rewarded. Responsibilities/Duties include: Assisting our clients how to use the software that we… Full Description of eCommerce Customer Support Specialist
Essential Functions: Responsible for the recruitment of all non-exempt positions to include but not limited to creating job postings, screening applicants, scheduling interviews, completing hiring recommendations, managing the HRIS recruitment module and making offers of employment. Administers new hire paperwork process to include the collection of required documentation, background checks, references verifications, medical reports and prepares candidate packets for hiring approvals. Prepares orientation packets and manages the post- employment paperwork including but not limited to appropriate enrollments. Conducts the orientation… Full Description of HR Coordinated
Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments.Recommends potential products or… Full Description of Customer Service Representative Needed
Job Description: Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials… Full Description of Call Center Quality Assurance Analyst
Call center agent, willing to work nightshift, amendable to work in shifting. schedule and willing to work in taguig area. Full Description of CSR Taguig
I worked as a callncenter agent. And I know how to assist customers concern. If you need an assistant. Just let me know. Thanks Full Description of Call center