Project overview
As an operation manager, you will follow our company guidelines to assist in: · Inventory monitoring · Shipment tracking · FBA (Fulfillment by Amazon) operations · Customer service · Product research · Advertising …And much more. A qualified candidate for this position MUST have experience with the following tasks on the Amazon online marketplace: · Reconciling lost/damaged/stolen inventory from FBA shipments · Facilitating bin checks at FBA warehouses · Securing reimbursements for inaccurate fees, inventory discrepancies, and customer damaged products · Handling stranded and gated inventory · Initiating removal orders · Creating listings · Answering messages from customers · Removing negative feedback · Pay-per-click (PPC) Advertising · Product research and repricing This person will be reporting directly to our Marketplace Manager as the leader of our virtual workforce. You MUST have experience managing fellow virtual team members, must be organized, assertive, a self-starter, and capable of working effectively and honestly. This is NOT a mindless role - it will be fun and challenging. ---------------------------- Additional Qualifications ---------------------------- - Excellent grasp of the English language, and a passion for good prose and writing - Team oriented and able to coordinate across departments to follow through on tasks - Quick to learn on the job and identify ways to improve processes - Ability to analyze reporting information for tracking improvement of changes - Takes pride in their work and enjoys seeing the results solving problems - Willingness to continually learn on the job by keeping up to date with relevant information - Communicates clearly within and across departments - Enjoys optimization and critical thinking to find solutions