XTN-300F237 | ACCOUNTS PAYABLE & PHP TEAM OPERATIONS SUPERVISOR

We are seeking an experienced and forward-thinking Accounts Payable & Team Operations Supervisor to lead our overseas AP operations and serve as a key coordination hub between our international and US-based finance teams. This role is ideal for a detail-oriented finance professional who brings hands-on AP expertise, a passion for leveraging AI-driven process improvements, and the people skills to build team culture, manage schedules, and ensure smooth cross-functional communication. The ideal candidate is fluent in English, available during US Pacific Standard Time business hours, and equally comfortable driving process improvements and fostering a connected, well-organized team environment

Health Insurance/HMO

Enjoy unlimited MadMax Coffee

Diverse learning & growth opportunities

Accessible Cloud HR platform (Sprout)

Above standard leaves

Accounts Payable Operations

Oversee the end-to-end AP process, including invoice receipt, coding, approval workflows, and payment execution across multiple currencies and vendors

Ensure timely and accurate processing of all payables in compliance with company policies and local regulatory requirements

Manage vendor relationships, resolve escalated disputes, and maintain accurate vendor records

Coordinate with the corporate finance team on month-end and year-end close activities, including accruals and reconciliations

Own the annual 1099 filing process, including vendor classification, data validation, threshold monitoring, and timely submission in accordance with IRS requirements

Experience with PO processes.

Process Improvement & AI Integration

Identify inefficiencies in current AP workflows and champion automation solutions, including the use of Coupa for procurement-to-pay processes and Claude (Anthropic's AI assistant) for drafting communications, summarizing data, and accelerating routine analytical tasks

Build and maintain AP reporting dashboards and operational trackers using Google Sheets, including formulas, pivot tables, and data validation workflows

Partner with IT and finance leadership to evaluate, implement, and optimize AP technology platforms

Stay current on AI trends relevant to accounts payable and share best practices with the broader team

Audit & Compliance

Support internal and external audit activities by preparing documentation, pulling transaction samples, and responding to auditor inquiries in a timely and organized manner

Maintain audit-ready records by ensuring proper coding, approvals, and supporting documentation are in place for all transactions

Identify and remediate control gaps; assist in the development or updating of AP policies and procedures as needed

Ensure compliance with applicable financial regulations, vendor agreement terms, and company internal controls

Cross-Functional Communication & Escalations

Serve as the primary point of contact for raising concerns and flagging issues to US team for all member of the Philippines team employed by MasterClass in a timely and professional manner

Proactively identify and escalate discrepancies, process breakdowns, or emerging risks that may impact the broader finance organization

Maintain clear, organized communication channels between the overseas team and US counterparts, ensuring nothing falls through the cracks across time zones

Collaborate with AR and G/L teams on reconciliations, period-end activities, and cross-departmental process alignment

Team Operations & Culture

Supervise and mentor a team of AP specialists, providing day-to-day guidance, performance feedback, and professional development support

Manage team schedules, including shift planning, coverage during local and US holidays, and time-off coordination to ensure operational continuity

Plan and execute team events — both virtual and in-person where applicable — to foster engagement, morale, and a strong team culture across geographies

Organize team workflows, assign responsibilities, and manage workload distribution to ensure coverage and accuracy

Conduct regular team meetings and one-on-ones to align on priorities, address challenges, and celebrate wins

Foster a collaborative, accountable team culture with clear communication across departments and time zones

4–7 years of accounts payable experience, with at least 2 years in a supervisory or team lead capacity

Full English fluency (written and spoken) — all communications, reporting, and collaboration are conducted in English

Availability to work standard US Pacific Standard Time (PST) business hours — this is a firm requirement for the role regardless of the candidate's location

Hands-on experience with Coupa

Proficiency in Google Sheets, including advanced functions, pivot tables, and data management

Working knowledge of Claude or similar AI tools, with the ability to apply them practically to AP workflows, reporting, and communications

Experience managing the full 1099 reporting cycle, including TIN validation, threshold tracking, and IRS submission Familiarity with audit support processes, including documentation preparation, sample pulls, and control testing

Experience coordinating with cross-functional finance teams such as AR and G/L, including escalation and issue resolution

Demonstrated ability to manage team schedules, holidays, and operational coverage planning

Strong organizational and people skills, with experience planning team events and building remote team culture

Comfortable working across cultures and time zones with a proactive, solutions-oriented communication style

Additional relevant knowledge or experience related to the above requirements will be considered an advantage.

Originally posted on Himalayas