Solutions Engineer

Solutions Engineer (Healthcare IT)

Work Location: Remote (U.S.)
Employment Type: Full-Time
FLSA Status: Exempt
Department: Sales
Travel: Occasional travel may be required

About DAS Health
DAS Health is a leading provider of healthcare IT and business solutions that helps physician practices, senior care organizations, specialty providers, and healthcare groups operate more efficiently and deliver exceptional patient care.
We partner with healthcare organizations across the country to deliver managed IT services, cybersecurity solutions, cloud technologies, EHR and practice management expertise, revenue cycle solutions, and strategic consulting services. Our team is dedicated to helping healthcare organizations solve complex technology challenges, improve operational performance, and achieve their strategic goals through innovative technology solutions.
At DAS Health, you'll join a collaborative, mission-driven organization where your expertise makes a direct impact on the success of healthcare providers and the patients they serve.

Position Summary
DAS Health is seeking a customer-focused Solutions Engineer to help healthcare organizations identify, scope, and implement technology solutions that drive business and clinical outcomes. In this role, you will partner closely with clients, Account Managers, engineers, and operational teams to understand customer needs, translate requirements into actionable solutions, and develop Statements of Work (SOWs) that support successful project delivery. This position is ideal for a technically savvy professional who enjoys collaborating with clients, solving business challenges, and serving as a trusted advisor throughout the solution development process.

Key Responsibilities
Lead client discovery sessions to understand business objectives, workflows, technical environments, requirements, constraints, and desired outcomes

Gather and document business and technical requirements, assumptions, dependencies, risks, and success criteria

Translate client needs into practical, value-driven healthcare technology solutions

Develop Statements of Work (SOWs), project scope documents, deliverables, timelines, and implementation plans

Partner with Account Managers to identify opportunities, support customer conversations, and advance projects through the sales and delivery lifecycle

Collaborate with engineering, cybersecurity, project management, support, procurement, and operations teams to validate solution feasibility and implementation strategies

Communicate solution value and business impact to both technical and executive stakeholders

Coordinate project readiness and provide thorough handoffs to implementation teams

Support change requests, scope clarification, issue resolution, and customer communication as needed

Maintain accurate documentation, project updates, and customer records throughout the engagement lifecycle

Contribute to process improvements, documentation standards, and reusable solution development resources

Stay current on healthcare IT, cybersecurity, cloud technologies, infrastructure, networking, interoperability, and managed services best practices

Required Qualifications
Experience in Solutions Engineering, Sales Engineering, Technical Consulting, Managed Services, Implementation Services, Project Coordination, or a similar customer-facing technical role

Proven ability to lead discovery conversations, gather requirements, define project scope, and translate business needs into technical solutions

Experience developing Statements of Work (SOWs), proposals, implementation plans, estimates, or related project documentation

Working knowledge of IT infrastructure, networking, cybersecurity, cloud services, hardware, software, and managed services

Strong written and verbal communication skills with the ability to engage executive-level and technical stakeholders

Excellent organizational, problem-solving, and analytical skills

Ability to manage multiple projects, priorities, and deadlines simultaneously

Demonstrated ability to collaborate effectively across cross-functional teams

Strong sense of ownership, urgency, accountability, and follow-through

Ability to work independently in a fast-paced remote environment

Preferred Qualifications
Healthcare IT experience supporting provider organizations, healthcare systems, or healthcare-focused service providers

Experience working in a Managed Services Provider (MSP) environment

Familiarity with EHR and Practice Management platforms

Knowledge of healthcare interoperability standards such as HL7 and FHIR

Experience with healthcare integrations, interface engines, or data exchange solutions

Understanding of HIPAA, healthcare security requirements, HITRUST, NIST, or related compliance frameworks

Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional experience

Broad exposure to infrastructure, cloud, cybersecurity, networking, and managed services technologies

What Success Looks Like
Successful Solutions Engineers build strong relationships with clients and internal teams, develop clear and accurate Statements of Work, move opportunities efficiently through the solution process, and serve as trusted advisors throughout the customer journey. They combine technical understanding with business acumen, communicate effectively across all stakeholder levels, and help accelerate successful project delivery while enhancing the client experience.

Why Join DAS Health
Remote work environment

Unlimited Flexible Paid Time Off (PTO)

Medical, Dental, and Vision Insurance

401(k) with Company Match

Company-Paid Life Insurance

Company-Paid Disability Insurance

Employee Assistance Program

Professional Development Opportunities

Career Growth Opportunities

Collaborative and supportive team culture

Opportunity to help healthcare organizations improve outcomes through technology

Exposure to a broad range of healthcare IT, cybersecurity, cloud, and managed services solutions

Equal Opportunity Statement
DAS Health is an Equal Opportunity Employer committed to fostering an inclusive workplace. We celebrate diversity and are dedicated to creating an environment where all employees are valued and respected. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.Our Commitment to Diversity & Inclusion
DAS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by federal, state, or local laws.
Accommodation Notice
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .
Employment at Will
Nothing in this job posting or description guarantees employment for any specific period or under any specific terms. Employment with DAS Health is "at-will."
Originally posted on Himalayas