Product Manager - Learning Technologies

Job Title: Product Manager - Learning Technologies
Job Location: Work at Home, North Carolina, United States
Job Location Type: Remote
Job Contract Type: Full time
Job Seniority Level:
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Product Manager - Learning Technologies will lead the implementation, integration, and optimization of enterprise learning platforms and technologies while working closely with product, integration, and architecture teams to ensure successful platform deployments, data migrations, and system enhancements. This is a hands-on leadership role combining strategic coordination with direct involvement in requirements gathering, configuration support, data validation, and end-user testing across multiple learning technology initiatives.
What You Will Do:
Platform Implementation & Configuration

Lead the implementation and configuration of learning platforms including LMS and LXP systems

Define platform requirements, configuration settings, and customization needs

Coordinate with vendors and implementation partners on setup, configuration, and deployment activities

Develop and maintain platform documentation including user guides, FAQs, and training materials

Data Migration & Validation

Lead data migration activities including data extraction, mapping, transformation, and loading

Define data requirements, field mappings, and business rules for migration

Execute and oversee data validation and reconciliation testing to ensure accuracy and completeness

Identify and resolve data quality issues; escalate complex issues as needed

Maintain audit trails and documentation for compliance and reporting purposes

Testing & Quality Assurance

Develop test strategies, test plans, test cases, and test scripts for platform implementations and integrations

Lead functional testing, regression testing, and integration testing activities

Coordinate user acceptance testing (UAT) with business stakeholders and end users

Document defects, track resolution, and validate fixes prior to release

Oversee pilot rollouts and gather user feedback to inform improvements

Integration & Technical Coordination

Partner with integration teams on system connectivity including SSO, HRIS, and content provider integrations

Define integration requirements, data flows, and technical specifications

Lead troubleshooting and issue resolution for platform and integration issues

Coordinate vendor technical reviews and platform evaluations

Stakeholder Management

Gather and document business requirements from L&D stakeholders across business units

Facilitate working sessions to validate requirements and solution designs

Communicate project status, risks, and issues to leadership and stakeholders

Coordinate across workstreams to ensure alignment and dependency management

Provide guidance and direction to analysts and contractors supporting initiatives

Required Qualifications

5+ years' experience in Learning Technology, L&D systems, or related IT systems analysis

5+ years' experience leading platform implementations, upgrades, or migrations

3+ years' hands-on experience with data migration, validation, reconciliation, and quality assurance

3+ years' experience working with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA) and LXP (e.g., Degreed, EdCast)

2+ years' experience with Cornerstone Galaxy Unified Platform

2+ years' experience with AI-enabled learning tools, simulation platforms, or immersive learning technologies

2+ years' experience developing test strategies and leading UAT

2+ years' experience with stakeholder management including documentation of requirements and communicating updates

2+ years' experience leading multiple concurrent initiatives and driving results through collaboration

1+ year experience working with AI Products

Preferred Qualifications

Experience leading data migration projects including ETL processes and data mapping

Familiarity with enterprise system integrations (APIs, xAPI/LRS, SSO, HRIS connectors)

Experience leveraging AI/ML-driven analytics to personalize learning pathways and recommend content based on learner behavior and performance data.

Familiarity with implementing or integrating AI-enabled features in learning platforms (e.g., chatbots, predictive analytics, adaptive learning engines) to enhance user engagement and outcomes.

Background in instructional design or learning experience design

Healthcare, retail, or pharmacy industry experience

Experience managing or coordinating offshore or contractor resources

Education
Bachelors Degree in Learning & Development, Instructional Design, Information Systems, Business or related field

Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$83,430.00 - $166,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/31/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Originally posted on Himalayas