Customer Service Representatives Needed

We are expanding FarmTogether’s investment platform to welcome qualified, non-U.S. investors while preserving full U.S. securities-law compliance. To keep every new and existing client confident throughout the investing journey, we need customer service representatives who can speak at least one of the following languages fluently: English, Chinese, Spanish, French, German, Italian, Russian, Turkish, Arabic, Polish, Swedish, Irish, Malay, Japanese, Korean, Thai, Vietnamese, Indonesian, Hindi.

Key Responsibilities

1.Respond to investor inbound inquiries via ticketing system
2.Apply the official training materials to deliver uniform replies
3.Help maintain and optimize the knowledge base; record recurring investor questions.
4.Cooperate with cross-functional teams to resolve user issues and improve overall investor experience.

Required Qualifications

1. Customer-service experience, preferably in real-asset or wealth-management investor-support roles.
2. Clear written English communication skills; able to explain complex investment concepts in plain language.
3. Strong awareness of compliance: understand boundaries for discussing projected returns; avoid making performance guarantees.
4. Detail-oriented, good at reading and referencing standardized knowledge documents (FAQ, offering summaries).
5. Familiar with ticketing / CRM systems; good at case logging and follow-up.

If you are driven to help global investors feel welcome and are comfortable working remotely on a clear shift schedule, please contact via tg: Farmtogether_Joyce