AI-Based Support Agent Development
Budget / Salary₹1,500–12,500
TypeFreelance project
LocationRemote
Posted1 hour ago
AI Incident Support Agent – ServiceNow
* Automatically analyzes, categorizes, and prioritizes incidents.
* Identifies similar historical incidents and recommends resolution steps.
* Performs approved troubleshooting/remediation actions with human oversight.
* Validates resolution, updates incident details, and automatically closes resolved incidents.
* Automatically analyzes, categorizes, and prioritizes incidents.
* Identifies similar historical incidents and recommends resolution steps.
* Performs approved troubleshooting/remediation actions with human oversight.
* Validates resolution, updates incident details, and automatically closes resolved incidents.
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