Administration and Customer Service

Remote VA · via Himalayas ·

TypePart-time job
LocationPhilippines
Posted2 hours ago
Administration and Customer Service Virtual Assistant – Remote
Location: Anywhere Globally
Schedule: Part-Time EST, with the opportunity to transition to Full-Time
Required Software: GoHighLevel (GHL) CRM
Job Overview
We are looking for a reliable and tech-savvy Virtual Assistant to assist with daily administrative tasks and customer service operations. Responsibilities include checking emails, monitoring AI agents, responding to customer chats, reviewing CRM conversations, managing follow-ups, and reporting any issues.
Key Responsibilities

Monitor and manage incoming emails.

Check AI agents to ensure they are functioning properly.

Respond to customer chats professionally and promptly.

Review conversations and customer interactions in GHL CRM.

Track follow-ups and identify missed or unanswered messages.

Report issues and provide general administrative support.

Requirements

Experience in administration, customer service, or virtual assistance preferred.

Familiarity with GoHighLevel (GHL) CRM is an advantage.

Good written English and communication skills.

Strong attention to detail and organizational abilities.

Tech-savvy, proactive, and able to work independently.

Reliable computer and internet connection.

Ideal Candidate: Someone dependable, detail-oriented, and comfortable working with CRM systems, AI tools, and customer communications.
Growth Opportunity: Start part-time and potentially transition to full-time as the business grows.
Originally posted on Himalayas
crm-specialist virtual-assistant customer-service administrative-assistant
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