Project overview
About the Role As the Reporting Analyst at Fella Health, youll work closely with our operations team and other key stakeholders to deliver accurate, insightful data analysis and reporting that drives informed decision-making across the organization. Youll take ownership of developing and maintaining a robust reporting framework, ensuring all teams have access to the data they need to drive success. Your primary focus will be supporting the operations team by analyzing patient data, tracking medication delivery times, and monitoring other key performance indicators. Youll also provide data support to other teams, such as growth, by working with data from ad platforms and sales. As our data needs evolve, youll continuously assess our data infrastructure and reporting processes, recommending and implementing enhancements that improve data accuracy, reliability, and accessibility. Youll stay up-to-date with the latest trends in data analysis and proactively identify opportunities to leverage new tools and technologies to drive business value. Throughout your work, youll maintain a proactive, solution-oriented approach, leveraging your expertise in big data, data warehouses, and scripting languages like SQL and Python to develop innovative solutions to complex data challenges. Youll be a trusted partner and advisor to teams across the organization, providing guidance and support to help them make data-driven decisions that drive success. This is a full-time remote role. Youll report directly to our Head of Ops, as well as work closely with our CEO (Richie Cartwright). Key Responsibilities Straight away Assess And Enhance Reporting Infrastructure Audit: Conduct a comprehensive audit of our current data management and reporting processes, identifying areas for improvement and potential gaps in data quality or accessibility. Strategize: Develop a data-driven reporting strategy that aligns with the needs of our operations team and other key stakeholders. Set clear KPIs and reporting standards. Execute: Take ownership of building and maintaining a robust reporting framework that ensures all teams have access to accurate, timely, and relevant data. Establish standardized reporting processes and templates. Support operations team reporting needs - Work closely with the operations team to understand their data requirements, develop custom reports and dashboards, and provide ongoing support to help them make data-driven decisions that optimize processes and improve patient outcomes. Collaborate with cross-functional teams - Partner with other teams, such as growth and product, to provide data analysis and reporting support. Help them identify key metrics, develop reporting templates, and provide regular performance updates that drive actionable insights. In the near future Enhance data infrastructure - Continuously assess our data management and reporting infrastructure, recommending and implementing enhancements that improve data accuracy, reliability, and accessibility. Stay up-to-date with the latest trends and best practices in data management and reporting. Develop self-service reporting capabilities - Create a comprehensive library of self-service reporting resources, including data dictionaries, query templates, and training materials. Empower teams across the organization to access and analyze data independently, with guidance and support from the reporting team. Implement advanced analytics - Work with our data science team to implement advanced analytics and machine learning techniques that uncover deeper insights and drive predictive and prescriptive decision-making. Collaborate with stakehold ... (Description has been truncated due to length limits)