QA Manager

ABOUT THE POSITION: Partner with Engineering, Product Management, Customer Support and Operations teams to ensure products and features developed for EV Connect’s EV Cloud platform and related customer products and services meet high standards and expectations for quality in form and function.
Champion, evangelize, and incorporate best practices in the discipline of software testing and quality assurance.
Identify gaps in the quality assurance and testing processes, recommend and implement solutions, investigate and qualify tools, develop or adopt test frameworks and techniques, and drive continuous improvement.
Work with a variety of EV charging station brands, models and firmware versions to ensure compatibility in integration and certification with EV Connect’s cloud-based services.
Work with 3rd party station operator networks to ensure the integrity and compatibility of roaming integrations.
Review business and operating analytics generated, collected and aggregated from a variety of sources to ensure quality and data integrity.
Develop in-depth product knowledge in order to advise on risks and quality improvements in UI/UX, architecture and design, and implementation.
Monitor team performance, recruit and mentor QA team members and contract professionals, and liaise between cross-functional teams.
Engage in hands on development of manual and automated test plans, scripts and scenarios, and execution of automated, functional, integration, performance/load/stress and end-To-end testing.
Work with Product and Engineering teams to coordinate product launches and deployment activities.
Define quality assurance metrics and performance benchmarks.
Support multiple Scrum delivery teams with estimation, planning, and strategy for incorporating testing.
Establish checks and balances to prevent regressions and production issues.
Validate/replicate reported production defects, taking steps to triage and make value/ judgement calls in priority and severity of issues discovered.
MUST HAVE: 8+ years of experience in QA roles - management experience required Highly motivated, organized, and able to support multiple delivery teams Deep understanding of QA methodologies and disciplines including triaging, debugging, automating, and testing Experience working with Cloud/SaaS environments like AWS Experience using and configuring build and deployment applications like Jenkins or equivalent Significant test automation skills using relevant, industry leading tools Experience testing mobile applications on iOS and Android devices Experience using Document Databases like MongoDB, Elasticsearch or equivalent Experience with common HTTP exchange formats, including JSON and SOAP Experience working with and testing scalable RESTful web services/APIs Familiarity with Linux-based environments and basic commands like bash, ssh, tail, vi, etc.
Experience using project/issue tracking/management software and workflow like Jira Passion for quality and improving the user experience Excellent communication and collaboration skills Enthusiasm for continuous learning BONUS: Experience in testing IoT integrations Any industry experience with station integration or open protocols like OCPP, OCPI, OpenAPI Experience in test-driven development and continuous integration Familiarity with Kubernetes in automating application deployment, scaling, and management Interest in and an eye for UI/UX
Tags: Web Mobile And Software Dev, Qa And Testing

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