Working Student (m/f/d) - IT Support

eigenblue – We're building the future of engineering. A future where engineers build intelligent systems that solve complex problems, and work alongside those systems to bring their solutions into the real world. We solve complex, multidisciplinary engineering problems by combining deep human expertise with AI systems we build ourselves. Our proprietary AI models generate system architectures across software, electronics, mechanics, and applied physics - and our engineers stay in the loop, not as supervisors but as the decisive factor to bring those architectures into the real world.

As a Working Student (m/f/d) - IT Support, you'll be part of our internal IT team, helping to keep our office network, on-site server & workstation infrastructure, AI tooling, and day-to-day IT operations running smoothly. You'll get hands-on experience solving real technical problems, working closely with our team, and building a strong foundation in IT support and infrastructure topics.

Tasks

Handle, prioritize, and troubleshoot day-to-day IT support requests and issues, from work laptops to office network setups, using Slack and Jira Service Desk

Assist with maintaining our on-site infrastructure: GPU workstations, servers, and network equipment

Help project teams deploy to cloud and on-premise infrastructure

Get hands-on with AI tooling, including building connectors for Claude Code / Desktop

Contribute ideas and suggestions to help us continuously improve our support processes, workflows, and tooling

Requirements

You are currently studying Computer Science, Engineering or a related field

Strong communication and problem solving skills as well as a structured, curious approach to troubleshooting

First experience with IT support topics and/or basic familiarity with networking equipment (e.g. Ubiquiti/Unifi, Cisco, HPE Aruba, Juniper, Mikrotik, Netgear) is a nice to have, not required

Very good communication skills in Englisch, comfortable working with different teams, and a motivated, hands-on mentality

Enthusiasm for exploring and working with AI tools (e.g. Claude) is a plus

eigenblue is colorful - We embrace and value equal opportunities, inclusion, and diversity. Therefore, we welcome every application with pleasure!

Does that make you curious? Marina is your contact person for further questions and looks forward to hearing from you!

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