Web Hosting Client Acquisition & Care

I run a growing web-hosting service and need a results-driven professional who can both bring new business in the door and keep current customers happy. Your primary focus will be cold calling prospects, turning them into paying clients, and then nurturing those relationships through regular check-ins so renewal rates stay high.

What success looks like to me: every week you generate a clear list of fresh leads, call them, log outcomes, and convert a measurable percentage. After onboarding, you follow up with scheduled check-ins to make sure their sites stay up, their questions are answered quickly, and any upsell opportunities are flagged. All contact notes should live in the simple CRM I’ll grant access to, so I always have full visibility.

Deliverables
• Weekly lead sheet + call log
• Monthly report showing new accounts, churn, and upsell figures
• Brief summary after each client check-in outlining issues resolved or next steps

Acceptance criteria
• Minimum 10 qualified calls per day
• At least 5 new hosting accounts opened each month after ramp-up
• 90 %+ of existing clients receive a documented check-in every 30 days

If you are comfortable with high-volume outreach, can speak confidently about cPanel, VPS, shared hosting, and SSL basics, and enjoy building long-term customer relationships, I’d love to hear how you plan to hit these targets.