Virtual Assistant for Reference Calls

You’ll be taking incoming calls that I transfer to you, introducing yourself as my assistant, and providing employment references for two former staff members who are now at separate companies. I will supply everything you need—reference details, concise company scripts, and a quick-reference FAQ—so you can answer confidently and consistently.

Beyond the calls, I’ll rely on you to:
• Monitor the dedicated email inbox, respond or flag items that need my attention, and keep it tidy.
• Slot any follow-up interviews, verification calls, or reminder meetings directly into my calendar.
• Keep a brief call log and email me a same-day summary of each interaction, noting any next steps.

A quiet workspace, reliable phone line or VoIP app, and clear spoken English are essential. Experience with soft-phone tools like Google Voice, RingCentral, or similar is welcome; just confirm the number you’ll be using so I can forward calls seamlessly.

Accuracy and professionalism matter more than volume. As long as callers feel they’ve spoken with a well-informed company representative and I receive prompt, organized updates, the job is a success.