Virtual Assistant (Customer Support, Admin, SEO, Bookkeeping)

Job Title: Full-Time Virtual Assistant (Customer Support, Admin, SEO, Bookkeeping)
Job Description:We are seeking a highly organized and proactive Full-Time Virtual Assistant. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and is passionate about supporting small business operations. The assistant will support day-to-day administrative needs, ensure timely customer service, maintain website content, and assist with light bookkeeping and SEO tasks.
Key Responsibilities:
Customer Service & Communication

Respond to customer support emails and website chat in a timely and professional manner

Maintain a helpful, solution-focused tone with customers to support sales efforts

Website & Marketing Support

Update and maintain website content as needed (non-technical)

Set up and manage Klaviyo email support channels

Assist in SEO-optimized blog writing (product tips, tutorials, updates)

Administrative Tasks

General admin support such as organizing files, documentation, and scheduling

Proactively flag any issues or process challenges to management

Bookkeeping
Perform basic bookkeeping tasks including Xero reconciliation (training provided if needed)

Qualifications:

Proven experience in administrative support and customer service (preferably eCommerce or service-based businesses)

Experience with Klaviyo (or similar email platforms) is a strong plus

Familiarity with SEO and blog writing is preferred

Basic understanding of Xero or willingness to learn

Strong English communication skills (verbal and written)

Excellent time management and organizational abilities

High level of integrity and accountability

Must be proactive and transparent in communicating issues and progress

Working Hours:

10:00 AM 4:00 PM Manila Time (Monday to Friday)

Weekend availability TBD based on customer inquiry volume

Originally posted on Himalayas