Salon Management SaaS Platform Development

Subject: Request for Quote – Salon Management SaaS Platform (Web & Mobile App Development)

Dear Freelancer,

We are Silvia and Yoanna, and we're looking to build a SaaS platform for salon and beauty businesses (hair salons, facial clinics, and massage/spa centers), covering both customer-facing booking and back-office operations.

We've attached our detailed user requirements document, which outlines the core modules, including:

- Customer portal, mobile app, and real-time booking system
- POS, billing, and payment gateway integration
- Loyalty programs, memberships, packages, and gift vouchers
- Staff management, scheduling, and commission tracking
- CRM and digital consultation forms
- Multi-outlet support, reporting, and analytics
- WhatsApp/email/push notification integrations
- Security and compliance (2FA, PDPA/GDPR)

We'd like to request a formal quotation and would appreciate it if you could include the following in your proposal:

1. Estimated cost breakdown by module/phase (we're open to discussing an MVP-first approach vs. full scope)
2. Estimated timeline for development and delivery
3. Team composition and technology stack you'd propose (web + native/hybrid mobile app)
4. Your suggested engagement model (fixed price, time & materials, or dedicated team)
5. Post-launch support, maintenance, and SLA terms
6. Relevant portfolio or case studies of similar projects you've delivered
7. Any clarifying questions you have after reviewing the attached requirements

We're happy to schedule a call to walk through the requirements in more detail if that would help you scope the quote more accurately.

Please let us know if you need any additional information, and we look forward to your proposal.

Best regards,
Silvia & Yoanna
Singapore based clients