Reliable English-Speaking Virtual Assistant -- 2

via Freelancer ·

Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted2 hours ago
Virtual Assistant Needed to Contact U.S. Technical Support

I need an English-speaking Virtual Assistant to handle a specific phone-based administrative task in the United States.

The first assignment is to contact the technical support department for a dental X-ray equipment provider on behalf of a dental office in Florida.

The assistant will need to:
• Call the company’s U.S. technical support department
• Explain that the dental office needs assistance with its equipment
• Identify the correct support process or department
• Gather the information required to proceed
• Schedule a service call or appointment if appropriate
• Follow up by phone or email if necessary
• Send me a concise written summary of what was resolved and any next steps

This first assignment is expected to require approximately one hour of work.

Preferred rate: US$2.50–3.00 per hour.

If this first task goes well, I expect to have additional similar assignments every month involving phone calls, appointment scheduling, follow-ups and general business support in the United States. My preference is to build a long-term working relationship with one reliable assistant.

Please confirm:
1. Your hourly rate
2. That you accept short, on-demand assignments
3. Your experience making professional phone calls to U.S. companies
4. Your availability to start
customer support virtual assistant phone support customer service telephone handling email handling administrative support appointment setting
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