Quality Review Specialist I (MCS)

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

MCS, part of the Stewart family of companies, is seeking a Quality Review Specialist who directly engages in field operations outside of core Escrow and Title Operations. Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele.
Job Responsibilities
Responsible for the quality review of data stored in client files and/or company production systems, ensuring information captured is error-free and accurate

Reviews quality reports to identify trends, issues and root causes and makes recommendations for change

Participates in implementing quality processes to ensure operations are of the highest quality

Understands how own team integrates with related teams to accomplish objectives

Impacts the quality, timeliness and effectiveness of the team through own work

Recognizes and solves atypical problems that occur infrequently

Evaluates and selects solutions from existing precedents or procedures

Communicates and explains complex information, including interdependencies within the team and others

Works under limited supervision and may use discretion to modify work practices and processes to achieve results or improve efficiency

Individual contributor acting as a resource for less experienced team members; does not have supervisory responsibilities

Performs all other duties as assigned by management

EducationHigh school diploma required; Bachelor’s preferred

ExperienceTypically requires 5+ years of related work experience

Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at .
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
Originally posted on Himalayas