Operations Coordinator
TypeFull-time job
LocationPakistan
Posted2 hours ago
Operations Coordinator (KPI Reporting, SOPs & Cross-Functional Operations) – Remote
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring an Operations Coordinator to keep day-to-day business operations organized, visible, and moving efficiently across multiple departments.
This is an execution-focused role for someone who enjoys bringing structure to complex workflows, tracking performance, maintaining accurate documentation, and ensuring teams follow through on operational priorities.
You’ll work across functions including:
Operations
Finance
HR
Customer Service
Logistics
IT
Vendor Management
You’ll serve as a key coordination point between teams while giving leadership clear visibility into KPIs, deadlines, risks, and operational performance.
What You’ll Own
Process & Workflow Coordination
Track operational workflows across multiple departments.
Monitor tasks, deadlines, dependencies, and deliverables.
Ensure recurring processes are completed according to established SOPs.
Follow up proactively on outstanding action items.
Identify bottlenecks, delays, and operational gaps before they become larger issues.
Escalate risks when necessary and help maintain execution consistency.
KPI Tracking & Operational Reporting
Maintain operational dashboards, trackers, and reporting systems.
Prepare:
Weekly operational reports
Monthly KPI summaries
Leadership updates
Performance insights
Track metrics including:
Productivity
Utilization
Workflow completion
Operational efficiency
Ensure data is accurate, current, and actionable.
Help leadership understand operational performance and areas requiring attention.
Documentation & SOP Management
Create, maintain, and update:
SOPs
Process maps
Operational checklists
Compliance documentation
Maintain organized records within systems such as:
Google Drive
SharePoint
Notion
Ensure documentation is easy to find, current, and audit-ready.
Help standardize recurring operational processes.
Vendor & Partner Coordination
Communicate with vendors and external partners regarding:
Deliverables
Timelines
Invoices
Service updates
Monitor vendor commitments and SLAs.
Follow up on outstanding requirements.
Escalate delays or performance issues proactively.
Maintain organized vendor documentation and approvals.
Cross-Functional Operations Support
Coordinate recurring workflows between departments.
Keep stakeholders aligned on deadlines and responsibilities.
Support leadership with:
Operational research
Reporting
Analysis
Ad hoc initiatives
Help maintain clear communication and accountability across teams.
Compliance & Operational Controls
Ensure operational activities align with established company processes and requirements.
Maintain accurate logs, records, and tracking systems.
Support audit readiness through organized documentation.
Identify missing or inconsistent operational information.
Help maintain strong internal controls and process discipline.
What Makes You a Strong Fit
You:
Thrive on structure, organization, and accountability.
Notice operational gaps before others do.
Follow through consistently without requiring constant supervision.
Are comfortable coordinating across multiple departments.
Can balance recurring workflows with urgent priorities.
Enjoy working with data, trackers, and operational reporting.
Communicate clearly and professionally with internal and external stakeholders.
Look for ways to make processes more efficient and reliable.
Required Experience & Skills
2+ years of experience in operations, business coordination, administrative operations, or a related role.
Strong proficiency with:
Microsoft Office
Google Workspace
Excel / Google Sheets
Strong spreadsheet skills including:
Pivot tables
KPI tracking
Dashboards
Operational reporting
Experience with business systems such as:
Salesforce
HubSpot
NetSuite
Similar CRM/ERP platforms
Strong organizational and multitasking abilities.
Excellent written and verbal English communication.
Ability to work independently in a remote environment.
Nice to Have
Experience creating and maintaining SOPs.
Exposure to process improvement methodologies such as:
Lean
Six Sigma
Kaizen
Familiarity with:
Power BI
Tableau
Looker
Experience supporting:
SaaS companies
Logistics businesses
Professional services
Service-based organizations
Experience working across multiple departments or business functions.
What a Typical Day Looks Like
Your day may include:
Reviewing workflow progress across departments.
Following up on overdue tasks and deliverables.
Updating KPI dashboards and operational reports.
Coordinating with vendors on timelines or outstanding items.
Updating SOPs and process documentation.
Reviewing data for inconsistencies or missing information.
Preparing leadership updates.
Supporting cross-functional operational initiatives.
Escalating bottlenecks or risks before they affect execution.
In short: you keep operations organized, measurable, visible, and moving forward.
Key Metrics for Success
On-time completion of operational workflows.
Accurate and timely KPI reporting.
Minimal missed deadlines or coordination gaps.
Zero missed vendor or operational obligations.
Current and audit-ready SOPs and documentation.
Timely identification and escalation of bottlenecks.
Strong cross-functional communication and follow-through.
Positive stakeholder feedback.
Why This Role Stands Out
High visibility across multiple areas of the business.
Direct collaboration with leadership and operational teams.
Exposure to:
Operations management
KPI reporting
Process improvement
Vendor management
Cross-functional coordination
Fully remote environment.
Strong ownership over operational execution.
Career growth opportunities into:
Senior Operations Coordinator
Operations Manager
Project Manager
Business Operations Manager
Interview Process
Initial Phone Screen
Video Interview with Pavago Recruiter
Practical Task — KPI Dashboard or Process Tracker Exercise
Client Interview
Offer & Background Verification
Apply Now
If you’re an Operations Coordinator who is highly organized, comfortable with KPI reporting, spreadsheets, SOPs, vendor coordination, and cross-functional workflows, we’d love to hear from you.
#OperationsCoordinator #Operations #BusinessOperations #OperationsManagement #ProcessImprovement #KPIReporting #Excel #GoogleSheets #SOPs #RemoteJobs #OperationsJobs #RemoteWork
Originally posted on Himalayas
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring an Operations Coordinator to keep day-to-day business operations organized, visible, and moving efficiently across multiple departments.
This is an execution-focused role for someone who enjoys bringing structure to complex workflows, tracking performance, maintaining accurate documentation, and ensuring teams follow through on operational priorities.
You’ll work across functions including:
Operations
Finance
HR
Customer Service
Logistics
IT
Vendor Management
You’ll serve as a key coordination point between teams while giving leadership clear visibility into KPIs, deadlines, risks, and operational performance.
What You’ll Own
Process & Workflow Coordination
Track operational workflows across multiple departments.
Monitor tasks, deadlines, dependencies, and deliverables.
Ensure recurring processes are completed according to established SOPs.
Follow up proactively on outstanding action items.
Identify bottlenecks, delays, and operational gaps before they become larger issues.
Escalate risks when necessary and help maintain execution consistency.
KPI Tracking & Operational Reporting
Maintain operational dashboards, trackers, and reporting systems.
Prepare:
Weekly operational reports
Monthly KPI summaries
Leadership updates
Performance insights
Track metrics including:
Productivity
Utilization
Workflow completion
Operational efficiency
Ensure data is accurate, current, and actionable.
Help leadership understand operational performance and areas requiring attention.
Documentation & SOP Management
Create, maintain, and update:
SOPs
Process maps
Operational checklists
Compliance documentation
Maintain organized records within systems such as:
Google Drive
SharePoint
Notion
Ensure documentation is easy to find, current, and audit-ready.
Help standardize recurring operational processes.
Vendor & Partner Coordination
Communicate with vendors and external partners regarding:
Deliverables
Timelines
Invoices
Service updates
Monitor vendor commitments and SLAs.
Follow up on outstanding requirements.
Escalate delays or performance issues proactively.
Maintain organized vendor documentation and approvals.
Cross-Functional Operations Support
Coordinate recurring workflows between departments.
Keep stakeholders aligned on deadlines and responsibilities.
Support leadership with:
Operational research
Reporting
Analysis
Ad hoc initiatives
Help maintain clear communication and accountability across teams.
Compliance & Operational Controls
Ensure operational activities align with established company processes and requirements.
Maintain accurate logs, records, and tracking systems.
Support audit readiness through organized documentation.
Identify missing or inconsistent operational information.
Help maintain strong internal controls and process discipline.
What Makes You a Strong Fit
You:
Thrive on structure, organization, and accountability.
Notice operational gaps before others do.
Follow through consistently without requiring constant supervision.
Are comfortable coordinating across multiple departments.
Can balance recurring workflows with urgent priorities.
Enjoy working with data, trackers, and operational reporting.
Communicate clearly and professionally with internal and external stakeholders.
Look for ways to make processes more efficient and reliable.
Required Experience & Skills
2+ years of experience in operations, business coordination, administrative operations, or a related role.
Strong proficiency with:
Microsoft Office
Google Workspace
Excel / Google Sheets
Strong spreadsheet skills including:
Pivot tables
KPI tracking
Dashboards
Operational reporting
Experience with business systems such as:
Salesforce
HubSpot
NetSuite
Similar CRM/ERP platforms
Strong organizational and multitasking abilities.
Excellent written and verbal English communication.
Ability to work independently in a remote environment.
Nice to Have
Experience creating and maintaining SOPs.
Exposure to process improvement methodologies such as:
Lean
Six Sigma
Kaizen
Familiarity with:
Power BI
Tableau
Looker
Experience supporting:
SaaS companies
Logistics businesses
Professional services
Service-based organizations
Experience working across multiple departments or business functions.
What a Typical Day Looks Like
Your day may include:
Reviewing workflow progress across departments.
Following up on overdue tasks and deliverables.
Updating KPI dashboards and operational reports.
Coordinating with vendors on timelines or outstanding items.
Updating SOPs and process documentation.
Reviewing data for inconsistencies or missing information.
Preparing leadership updates.
Supporting cross-functional operational initiatives.
Escalating bottlenecks or risks before they affect execution.
In short: you keep operations organized, measurable, visible, and moving forward.
Key Metrics for Success
On-time completion of operational workflows.
Accurate and timely KPI reporting.
Minimal missed deadlines or coordination gaps.
Zero missed vendor or operational obligations.
Current and audit-ready SOPs and documentation.
Timely identification and escalation of bottlenecks.
Strong cross-functional communication and follow-through.
Positive stakeholder feedback.
Why This Role Stands Out
High visibility across multiple areas of the business.
Direct collaboration with leadership and operational teams.
Exposure to:
Operations management
KPI reporting
Process improvement
Vendor management
Cross-functional coordination
Fully remote environment.
Strong ownership over operational execution.
Career growth opportunities into:
Senior Operations Coordinator
Operations Manager
Project Manager
Business Operations Manager
Interview Process
Initial Phone Screen
Video Interview with Pavago Recruiter
Practical Task — KPI Dashboard or Process Tracker Exercise
Client Interview
Offer & Background Verification
Apply Now
If you’re an Operations Coordinator who is highly organized, comfortable with KPI reporting, spreadsheets, SOPs, vendor coordination, and cross-functional workflows, we’d love to hear from you.
#OperationsCoordinator #Operations #BusinessOperations #OperationsManagement #ProcessImprovement #KPIReporting #Excel #GoogleSheets #SOPs #RemoteJobs #OperationsJobs #RemoteWork
Originally posted on Himalayas
Apply on Himalayas →
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