Onsite Adobe Journey Optimizer Architect
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted2 hours ago
Adobe Journey Optimizer (AJO) Architect
Location: United States Katy, TX (local candidates only) Onsite
Employment type: Contract
Experience: 8+ years overall, 3+ years on Adobe Journey Optimizer / Adobe Experience Platform
About the Role
We are looking for an experienced Adobe Journey Optimizer Architect to design and lead real-time, personalized customer journey solutions on the Adobe Experience Platform ecosystem. You will define the technical architecture, guide implementation teams, and work with marketing, data, and engineering stakeholders to deliver orchestrated, omnichannel customer experiences.
Key Responsibilities
Define the end-to-end architecture for Adobe Journey Optimizer (AJO) implementations, including journeys, campaigns, messaging, and decisioning.
Design and configure real-time customer journeys across email, SMS, push, in-app, and web channels.
Architect data models in Adobe Experience Platform (AEP): XDM schemas, datasets, identity namespaces, and Real-Time Customer Profile.
Design data ingestion and integration using Sources, Data Collection (Web SDK, Mobile SDK, Edge Network), Streaming and Batch ingestion, and APIs.
Define audience strategy and segmentation using the AEP Segmentation Service and Customer Journey Analytics inputs.
Integrate AJO with CRM, CDP, data warehouse, and third-party systems (Salesforce, Snowflake, custom APIs, and so on).
Configure and govern email and push channel setup, including IP warming, deliverability, subdomain delegation, and consent and preference management.
Set up offer decisioning, personalization, and content experimentation.
Establish data governance, privacy, and compliance practices (DULE, consent, CCPA, CAN-SPAM).
Define standards, best practices, and reusable templates; review the work of developers and consultants.
Lead workshops with business stakeholders to translate marketing goals into technical solutions.
Prepare solution design documents, architecture diagrams, and technical roadmaps.
Required Qualifications
8+ years of experience in marketing technology, data, or enterprise architecture, with 3+ years in AJO and AEP.
Hands-on experience designing and implementing production journeys in Adobe Journey Optimizer.
Strong knowledge of Adobe Experience Platform: XDM, Real-Time CDP, Identity Service, and Data Collection (Launch / Web SDK).
Experience with REST APIs, JSON, and event-driven integrations.
Working knowledge of SQL and data modeling.
Understanding of personalization, omnichannel orchestration, and email deliverability.
Strong communication skills, with experience leading client-facing architecture discussions.
Must be local to Katy, TX (or able to commute to the location) and legally authorized to work in the U.S.
Preferred Qualifications
Adobe Certified Expert in AJO, AEP, or Real-Time CDP.
Experience with Adobe Campaign, Marketo, or Adobe Target migration to AJO.
Experience with Customer Journey Analytics or Adobe Analytics.
Knowledge of JavaScript and handlebars-based personalization.
Experience with cloud platforms (AWS, Azure, or GCP) and data pipelines.
Industry experience in retail, healthcare, energy, banking, or telecom.
Work Requirements
Local to Katy, TX; [onsite / hybrid schedule].
Ability to work during U.S. Central Time business hours.
What We Offer
Competitive compensation / hourly rate
Opportunity to lead architecture on enterprise customer experience programs
Location: United States Katy, TX (local candidates only) Onsite
Employment type: Contract
Experience: 8+ years overall, 3+ years on Adobe Journey Optimizer / Adobe Experience Platform
About the Role
We are looking for an experienced Adobe Journey Optimizer Architect to design and lead real-time, personalized customer journey solutions on the Adobe Experience Platform ecosystem. You will define the technical architecture, guide implementation teams, and work with marketing, data, and engineering stakeholders to deliver orchestrated, omnichannel customer experiences.
Key Responsibilities
Define the end-to-end architecture for Adobe Journey Optimizer (AJO) implementations, including journeys, campaigns, messaging, and decisioning.
Design and configure real-time customer journeys across email, SMS, push, in-app, and web channels.
Architect data models in Adobe Experience Platform (AEP): XDM schemas, datasets, identity namespaces, and Real-Time Customer Profile.
Design data ingestion and integration using Sources, Data Collection (Web SDK, Mobile SDK, Edge Network), Streaming and Batch ingestion, and APIs.
Define audience strategy and segmentation using the AEP Segmentation Service and Customer Journey Analytics inputs.
Integrate AJO with CRM, CDP, data warehouse, and third-party systems (Salesforce, Snowflake, custom APIs, and so on).
Configure and govern email and push channel setup, including IP warming, deliverability, subdomain delegation, and consent and preference management.
Set up offer decisioning, personalization, and content experimentation.
Establish data governance, privacy, and compliance practices (DULE, consent, CCPA, CAN-SPAM).
Define standards, best practices, and reusable templates; review the work of developers and consultants.
Lead workshops with business stakeholders to translate marketing goals into technical solutions.
Prepare solution design documents, architecture diagrams, and technical roadmaps.
Required Qualifications
8+ years of experience in marketing technology, data, or enterprise architecture, with 3+ years in AJO and AEP.
Hands-on experience designing and implementing production journeys in Adobe Journey Optimizer.
Strong knowledge of Adobe Experience Platform: XDM, Real-Time CDP, Identity Service, and Data Collection (Launch / Web SDK).
Experience with REST APIs, JSON, and event-driven integrations.
Working knowledge of SQL and data modeling.
Understanding of personalization, omnichannel orchestration, and email deliverability.
Strong communication skills, with experience leading client-facing architecture discussions.
Must be local to Katy, TX (or able to commute to the location) and legally authorized to work in the U.S.
Preferred Qualifications
Adobe Certified Expert in AJO, AEP, or Real-Time CDP.
Experience with Adobe Campaign, Marketo, or Adobe Target migration to AJO.
Experience with Customer Journey Analytics or Adobe Analytics.
Knowledge of JavaScript and handlebars-based personalization.
Experience with cloud platforms (AWS, Azure, or GCP) and data pipelines.
Industry experience in retail, healthcare, energy, banking, or telecom.
Work Requirements
Local to Katy, TX; [onsite / hybrid schedule].
Ability to work during U.S. Central Time business hours.
What We Offer
Competitive compensation / hourly rate
Opportunity to lead architecture on enterprise customer experience programs
Apply on Freelancer →
Project sourced from Freelancer.com. Applications happen directly on the original platform — we never collect your data.