Odoo–WhatsApp Business API Integration

I run Odoo and want every payment-related conversation with customers to happen on WhatsApp without forcing my team to jump between apps. The goal is an end-to-end integration that:

• Lets staff open any invoice in Odoo, fire off a manual WhatsApp message, and see the full chat thread right there on the customer record.
• Sends scheduled, automatic payment reminders before and after the due date, while still allowing ad-hoc follow-ups from the same thread.
• Logs each outgoing and incoming message as an Odoo activity so nothing slips through the cracks.

You may connect through Meta’s own Cloud API, Twilio, or another approved WhatsApp Business API gateway—as long as it stays fully compliant with Meta’s template rules and scales with our future volume. My Odoo is already live, so your work will include the custom module, configuration of webhook callbacks, a simple settings page for templates, and short user documentation. A test database and WhatsApp sandbox can be provided if needed.

Deliverable is a clean, installable Odoo module plus a brief hand-over call where we trigger both an automatic reminder and a manual message to prove everything works.