HR Operational Planning Strategy Advisor

I need a clear, data-driven plan that links our human-resource capacity to the operational targets we have set for the next 12–18 months. The work centres on operational planning, with a sharp focus on resource management—more precisely, our people.

Background
• We are a mid-sized services firm about to scale into two new regions.
• Head-count growth has so far been ad-hoc; this is starting to strain delivery quality and margin.

Core objectives
• Map current roles, workloads and skill gaps against our growth forecast.
• Build an evidence-based workforce plan that balances full-time, part-time and freelance talent.
• Define process changes that let managers allocate staff quickly without compromising compliance.
• Establish HR KPIs—utilisation, cost per hire, churn, training ROI—and set realistic targets.

Deliverables (all in editable formats)
1. Workforce capacity model with scenario analysis (Excel or Google Sheets).
2. Updated org chart and role definitions aligned to that model.
3. 12-month hiring and training roadmap, including timelines, cost estimates and risk flags.
4. KPI dashboard template (Power BI, Tableau or Google Data Studio) plus a short user guide.
5. Brief implementation playbook summarising key process changes and checkpoints.

Acceptance criteria
• Assumptions and data sources are documented and easy to follow.
• Forecast accuracy tested against at least two growth scenarios.
• Templates open and run without additional licences beyond standard Office/Google suite or free BI viewer.

I will provide past staffing data, financial projections and access to the HRIS for anonymised reporting. Your analysis should translate these numbers into a practical, step-by-step plan my management team can execute immediately.