Bilingual Healthcare Virtual Assistant Needed
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted1 hour ago
Project Title:
Bilingual Spanish/English Healthcare Virtual Assistant – Patient Coordination & Administrative Support
Project Description:
Fueled by Leo, a U.S.-based nutrition practice, is seeking a reliable and highly organized bilingual Spanish/English Virtual Assistant for a part-time, long-term position.
We are looking for someone with prior healthcare or medical-office administrative experience who is comfortable communicating professionally with patients, medical offices, and referring providers in both English and Spanish.
Primary responsibilities include:
- Managing incoming referrals and tracking them through scheduling
- Calling prospective and current patients in English and Spanish
- Scheduling, rescheduling, and confirming appointments
- Following up with prospective patients who have not completed required forms or documents
- Ensuring new patients complete required intake paperwork before their appointments
- Monitoring and responding to administrative emails
- Managing incoming and outgoing e-faxes
- Communicating with referring providers and medical offices
- Sending progress notes and other appropriate documentation to referring providers
- Maintaining accurate patient information and administrative documentation in our EHR/practice-management system
- Following up on outstanding referrals and administrative tasks
- Helping maintain organized patient and referral workflows
- Other administrative support as the practice grows
Required qualifications:
- Fluent spoken and written Spanish and English
- Previous healthcare, medical-office, or patient-coordination experience
- Comfortable making and receiving patient phone calls
- Experience with EHR/EMR or healthcare practice-management systems
- Strong organizational and follow-up skills
- Excellent written and verbal communication skills
- Reliable internet connection and professional environment for patient calls
- Ability to maintain patient confidentiality and follow HIPAA requirements
- Able to work independently and consistently
- Interested in a long-term position, not a short-term project
Experience with SimplePractice, e-fax systems, Google Workspace, insurance/referral workflows, or nutrition/medical practices is a plus.
Schedule: Approximately 15–20 hours per week to start, with availability during agreed-upon Pacific Time business hours. There may be an opportunity for additional hours as the practice grows.
Budget: $8–$9 USD/hour
Bilingual Spanish/English Healthcare Virtual Assistant – Patient Coordination & Administrative Support
Project Description:
Fueled by Leo, a U.S.-based nutrition practice, is seeking a reliable and highly organized bilingual Spanish/English Virtual Assistant for a part-time, long-term position.
We are looking for someone with prior healthcare or medical-office administrative experience who is comfortable communicating professionally with patients, medical offices, and referring providers in both English and Spanish.
Primary responsibilities include:
- Managing incoming referrals and tracking them through scheduling
- Calling prospective and current patients in English and Spanish
- Scheduling, rescheduling, and confirming appointments
- Following up with prospective patients who have not completed required forms or documents
- Ensuring new patients complete required intake paperwork before their appointments
- Monitoring and responding to administrative emails
- Managing incoming and outgoing e-faxes
- Communicating with referring providers and medical offices
- Sending progress notes and other appropriate documentation to referring providers
- Maintaining accurate patient information and administrative documentation in our EHR/practice-management system
- Following up on outstanding referrals and administrative tasks
- Helping maintain organized patient and referral workflows
- Other administrative support as the practice grows
Required qualifications:
- Fluent spoken and written Spanish and English
- Previous healthcare, medical-office, or patient-coordination experience
- Comfortable making and receiving patient phone calls
- Experience with EHR/EMR or healthcare practice-management systems
- Strong organizational and follow-up skills
- Excellent written and verbal communication skills
- Reliable internet connection and professional environment for patient calls
- Ability to maintain patient confidentiality and follow HIPAA requirements
- Able to work independently and consistently
- Interested in a long-term position, not a short-term project
Experience with SimplePractice, e-fax systems, Google Workspace, insurance/referral workflows, or nutrition/medical practices is a plus.
Schedule: Approximately 15–20 hours per week to start, with availability during agreed-upon Pacific Time business hours. There may be an opportunity for additional hours as the practice grows.
Budget: $8–$9 USD/hour
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