Airport Transfer Dispatch & Booking App for drivers and customers

I run an airport transfer service and need a complete mobile and web application that serves two distinct groups at once: customers who want a quick, friction-free way to reserve a ride, and drivers who need live job details the moment a booking comes in.

From the customer side, the flow should feel like any modern ride-hailing platform: choose pickup and drop-off, see an instant fare, confirm, then track the assigned vehicle in real time. On the driver side I have three non-negotiable needs—reliable job tracking so they never lose sight of their queue, turn-by-turn navigation assistance that pulls the best route automatically, and integrated payment processing so each completed trip closes out cleanly without manual reconciliation.

I’m open to your recommended technology stack, but the end result must be stable, intuitive, and easy for me to maintain once it’s live. Please reply with a detailed project proposal that outlines your planned architecture, key milestones, and any similar dispatch or ride-share systems you’ve already delivered. If you can show how you’ll handle passenger notifications, driver onboarding, and an admin dashboard for my team’s oversight, even better.

I’ll review proposals based on clarity of approach, timeline realism, and how well you address the dual-user requirements above.