Agric Drone Service Portal & Admin System

# Custom Client Portal & Work Order Management System for Agricultural Drone Services

## Project Overview

We are looking for an experienced **full-stack developer or development team** to design and build a modern customer portal and internal administration system for an Australian agricultural drone services business.

The platform will be used by **farmers, agricultural businesses, councils and commercial clients** to create accounts, submit work orders, request/book jobs, upload property information and maps, track jobs, access quotes, invoices and completed job reports.

We will also require a separate **Admin Portal** where our team can manage customers, work orders, bookings, schedules, quotes, jobs, invoices and reports.

This needs to be a professional, scalable system — **not simply a WordPress contact/booking form**.

## Customer Portal

Customers should be able to:

* Register and log into a secure account
* Create a company/farm/organisation profile
* Add multiple users under one organisation
* Add and save multiple properties/sites
* Submit new work orders
* Enter their own Purchase Order / Work Order number
* Request/book drone services
* Select service type
* Enter hectares/area
* Enter preferred service dates
* Add site contacts
* Enter chemical/fertiliser/product information
* Enter application/spreading rates
* Add job instructions
* Upload photos and documents
* Upload property/paddock maps
* Upload KML/KMZ and relevant mapping files
* View current and previous jobs
* Track job status
* View upcoming scheduled work
* Receive notifications when job status changes
* View, accept or decline quotes
* View/download invoices
* See invoice/payment status
* Access completed job/application reports
* Contact support through the portal

## Job Status Workflow

We would like a clear workflow such as:

**Request Submitted → Under Review → Quote Sent → Quote Accepted → Scheduled → In Progress → Completed → Invoiced → Paid**

Administrators must be able to change statuses and customers should see relevant updates from their account.

## Mapping / Property Functionality

Mapping is an important part of this project.

We would like customers to be able to:

* Search for their property/location
* View satellite imagery
* Drop a pin on the property
* Draw paddock/working-area boundaries
* Automatically calculate hectares from the selected boundary
* Save paddocks/properties to their account
* Upload existing KML/KMZ mapping files
* Attach selected paddocks to a work order

Experience with **Google Maps, Mapbox or similar GIS/mapping APIs** would be highly regarded.

## Admin Portal

Our staff need a separate administration dashboard where we can:

* View incoming work orders
* Approve/review job requests
* Manage customers and organisations
* Manage multiple contacts/users under organisations
* Manage properties and paddocks
* Create and send quotes
* Schedule jobs
* Assign operators/teams
* View jobs on a calendar
* Update job status
* Manage services and pricing
* Record hectares completed
* Record chemicals/products and application rates
* Add internal notes
* Upload job documents/photos
* Generate completion/application reports
* Create/manage invoices
* Record payment status
* View outstanding accounts
* Search/filter previous jobs
* View basic business reporting

## Customer Dashboard

The customer dashboard should provide a simple overview showing:

* Active Jobs
* Upcoming Jobs
* Completed Jobs
* Outstanding Invoices
* Recent Work Orders
* Upcoming Schedule
* Account Status
* Quick button to Book/Request a New Job

The interface needs to be **clean, modern, fast and extremely easy to use on desktop, tablet and mobile**.

## Job Completion Reports

Once a job is completed, we want the ability to generate a professional report containing information such as:

* Customer
* Property/site
* Work order number
* Date
* Operator
* Drone/equipment
* Service performed
* Total hectares completed
* Product/chemical/fertiliser
* Application rate
* Weather information
* Job notes
* Before/after photos where applicable
* Application/flight map where available

Customers should be able to download completed reports from their account.

## Invoicing & Accounts

Each organisation may have different payment terms such as:

**7 Days / 14 Days / 30 Days**

Customers should be able to see their invoices, due dates, outstanding balance and payment status.

Ideally the system should be designed so that accounting software/API integration can be added.

Experience integrating platforms such as **Xero** would be beneficial.

## Notifications

We would like the ability to send automated email notifications for events such as:

* Work order received
* Quote available
* Quote accepted
* Job scheduled
* Schedule changed
* Job completed
* Invoice issued
* Invoice overdue

SMS notification integration may also be required.

## User Permissions

The system should support different permissions.

For example, a commercial organisation may have:

**Administrator** – Full company account access
**Operations Manager** – Jobs/work orders
**Site Manager** – Assigned properties/jobs
**Accounts** – Quotes/invoices/payments only

## Technical Requirements

We are open to recommendations regarding the technology stack.

The successful developer should have experience with:

* Full-stack web application development
* Secure authentication
* Role-based permissions
* SaaS/customer portals
* Database architecture
* REST APIs/API integrations
* Mapping/GIS functionality
* File uploads/storage
* Responsive/mobile-first UI
* Automated emails
* PDF/document generation
* Security and backups

The system should be built with clean, maintainable code and structured so additional functionality can be introduced later.

## Future Development

We want this platform to grow with the business.

Future features may include:

* Automated pricing based on hectares
* Travel calculations
* Weather API integration
* Drone/operator scheduling
* Customer online payments
* Xero integration
* SMS notifications
* Digital signatures
* Chemical inventory
* Equipment/drone management
* Operator mobile interface
* GPS/job tracking
* Advanced reporting
* Council/commercial contract management
* Recurring work orders

## What We Will Provide

We will provide:

* Business branding/logo
* Examples of the desired dashboard design
* Services and workflow information
* Required form fields
* Feedback throughout development
* Hosting/domain information where required

## When Applying

Please include:

1. Examples of customer portals, SaaS platforms or job-management systems you have previously developed.
2. Examples of mapping/GIS functionality you have built.
3. Your recommended technology stack and why.
4. Whether you will develop the frontend and backend yourself.
5. Estimated development timeframe.
6. Your proposed fixed project price.
7. What is included in your price.
8. Your warranty/bug-fix period after launch.
9. Whether you provide ongoing maintenance/support.
10. Confirmation that all source code and intellectual property will be transferred to us upon final payment.

**Important:** Please do not apply with only generic website/WordPress examples. We are specifically looking for developers with experience building **custom portals, dashboards, SaaS systems or job-management applications**.