WhatsApp FAQ Bot Setup

I want to automate the flow of basic inquiries that reach my existing WhatsApp Business line. The bot’s only job is to recognise and answer frequently asked questions—specifically opening hours, our exact location and any contact details a customer may need—without involving a human agent.

I already have the WhatsApp Business number active, so you will be working directly on that account rather than setting up a new one. I’m open to whichever method you prefer: WhatsApp Cloud API, Twilio, Meta-approved providers or another reliable approach, as long as the replies are instantaneous, accurate and can be updated easily if I need to adjust wording later.

Deliverable:
• A fully functioning FAQ bot installed on my current WhatsApp Business number, tested end-to-end and handed over with simple instructions for editing the responses.

I’ll provide the exact phrasing of the answers once we start; you handle the logic, deployment and brief user guide.