WhatsApp Automation SaaS Dashboard

via Freelancer ·

Budget / Salary₹12,500–37,500
TypeFreelance project
LocationRemote
Posted1 hour ago
I need a robust, production-ready dashboard that sits on top of the official WhatsApp Business API and is offered in a true SaaS model. The core focus is message automation: the system must let my end-users create auto-reply flows and send broadcast messages to their contact lists with ease. Think of something that feels as clean as Intercom’s interface yet runs securely on my own cloud infrastructure.

Key elements I expect you to tackle:
• Seamless connection to the WhatsApp Cloud or On-Premise API, handling token refresh and webhooks behind the scenes.
• A visual or otherwise intuitive editor where users can define keyword-based or event-based auto-replies.
• Broadcast functionality that respects WhatsApp rate limits and template approval requirements, complete with simple audience segmentation.
• Multi-tenant architecture with role-based access so I can onboard clients under separate workspaces.
• Usage logging and basic analytics (deliveries, reads, failed messages) tied to each workspace.
• Stripe (or similar) subscription handling so plans can be limited by number of contacts, broadcasts per month, etc.

I value experience above all—please highlight similar dashboards or messaging platforms you have built, the tech stack you prefer, and any work you have done specifically with the WhatsApp Business API. If you have a hosted demo or GitHub repo, that will speed things up.

The deliverable is a fully deployable codebase (frontend + backend), initial documentation, and a short hand-over call so I can take it from MVP to production.
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