Website Chat Widget Setup
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted2 hours ago
I need someone to get our customer-service chat up and running on our website. The widget is already chosen; what’s missing is a clean, error-free installation and basic configuration so it blends with our site’s look and routes messages to the right support inbox.
Key steps I expect:
• Install the widget’s script or plugin on the correct pages without slowing page-load times.
• Configure colours, fonts, and greeting text so the chat matches our brand guidelines.
• Set up agent accounts, office hours, and automatic offline messaging.
• Test across desktop and mobile to confirm it launches, collects visitor information, and passes chats through to our helpdesk email.
• Provide a short hand-off document outlining how to change common settings.
You’ll need solid experience with website embeds, basic HTML/CSS, and live-chat tools (e.g., Zendesk Chat, Tawk.to, LiveChat, or similar). If you’ve handled SSL, caching plugins, or site builders like WordPress, that’s a plus—please mention it. I’m ready to supply access credentials and brand assets as soon as we agree on the plan.
Key steps I expect:
• Install the widget’s script or plugin on the correct pages without slowing page-load times.
• Configure colours, fonts, and greeting text so the chat matches our brand guidelines.
• Set up agent accounts, office hours, and automatic offline messaging.
• Test across desktop and mobile to confirm it launches, collects visitor information, and passes chats through to our helpdesk email.
• Provide a short hand-off document outlining how to change common settings.
You’ll need solid experience with website embeds, basic HTML/CSS, and live-chat tools (e.g., Zendesk Chat, Tawk.to, LiveChat, or similar). If you’ve handled SSL, caching plugins, or site builders like WordPress, that’s a plus—please mention it. I’m ready to supply access credentials and brand assets as soon as we agree on the plan.
Apply on Freelancer →
Project sourced from Freelancer.com. Applications happen directly on the original platform — we never collect your data.