Website Audit & User Experience Improvement

* Conduct a full review of the website and identify any technical issues, bugs, broken links, or functionality problems.
* Review the overall user experience (UX) and identify anything that may make the website confusing, difficult to navigate, or discourage customers from purchasing.
* Test the website on both desktop and mobile, including page loading speed, product pages, navigation, cart, and checkout process.
* Review the customer journey from landing on the website through to completing a purchase and identify where potential customers may be dropping off.
* Investigate possible reasons why the website is receiving traffic but not generating enough sales or conversions.
* Check whether there are any issues with product presentation, pricing, shipping information, calls-to-action, trust signals, or checkout that could be affecting conversion.
* Review available website and analytics data, if accessible, to identify high-exit pages, bounce rates, abandoned carts, and other potential conversion issues.
* Provide a clear report outlining the issues identified, their potential impact on sales, and recommended actions to improve the website and conversion rate.