Vice President, Revenue Operations

The Vice President of Revenue Operations owns theend-to-end commercial operations and systems infrastructure that underpins revenue execution for our Employer Services business unit. Reporting to the Senior Vice President of Sales, this role is best understood as a commercial systems and operational transformation leader, sitting at the intersection of Sales, Operations, Finance, and Technology. This role will manage a team that works across deal desk, commercial revenue operations, salesforce/CRM, billing care, and order management.
What You Own
Commercial Systems & Data Foundation

Own the end-to-end Salesforce platform (Sales Cloud and Service Cloud) as the business’s core commercial system

Lead the Salesforce organization (via a direct SFDC leader), ensuring strong platform governance, delivery, and adoption

Own the strategy, prioritization, and roadmap for Salesforce and the broader revenue technology ecosystem (CPQ, CLM, billing integrations)

Establish Salesforce as the single source of truth for customer, pipeline, service, and revenue data

Drive data integrity, standardization, and operational discipline across all revenue workflows

Stabilize, simplify, and integrate core commercial systems in partnership with Technology and Transformation teams

Quote-to-Revenue Execution

Own and standardize end-to-end quote-to-revenue processes globally

Govern Deal Desk, pricing, discounting, and approval frameworks

Establish clear SLAs, process ownership, and execution accountability across regions

Drive improvements in cycle time, process efficiency, and execution consistency

Pipeline & Forecasting Governance

Own forecasting methodology, pipeline standards, and inspection cadence

Establish a single, trusted forecasting model used by both Sales and Finance

Drive pipeline health, deal progression, and risk visibility across all segments

Revenue Integrity (with Finance)

Own operational alignment across pipeline, billing, and revenue realization

Ensure rigor across pricing, discounting, billing accuracy, and collections handoffs

Work closely with Finance and Global Financial Services (GFS) to minimize revenue leakage and ensure compliance

Bring structure and visibility to revenue workflows spanning contract → invoice → cash

Transformation Execution

Lead global standardization across systems and commercial processes

Drive change management, adoption, and operating discipline across a matrixed organization

Prioritize and execute against high-impact improvements quickly, even in imperfect conditions

Lead modernization & automation around forecasting, pipeline management, and the GTM technology stack

Who you Collaborate With

Sales Leadership: Pipeline execution, forecasting inputs, performance management

Finance & Revenue Accounting: Revenue recognition, financial alignment, audit readiness

Global Financial Services (GFS): Invoicing, AR, and collections execution

Global Business Transformation (GBT): System modernization and enterprise initiatives

Sales Strategy & Enablement: Tool adoption, sales programs, and methodology

15+ years in Revenue Operations, Commercial Operations, or Sales Technology leadership

Proven track record of leading transformation in complex, global organizations

Deep, hands-on expertise in:
Salesforce (Sales Cloud and Service Cloud)

CPQ and CLM systems

Billing operations, contracts, and revenue workflows

Strong financial acumen with close partnership to Finance and Revenue Accounting

Demonstrated ability to define strategy and drive execution

Experience leading global, cross-functional teams in matrixed environments

Success in the First 12 Months

Establish a trusted, unified forecasting model adopted by Sales and Finance

Stabilize and standardize quote-to-revenue processes end to end so automation can happen

Deliver measurable improvements in pipeline conversion, deal velocity, and forecast reliability

Drive significant gains in data quality, system adoption, and process consistency

Improved KPIs such as Data Trust score, Pipeline Hygiene Score, Forecast Accuracy, Quote-to-Cash System Creation, among others.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:

Comprehensive executive level total rewards package

Flexible time off including unlimited vacation, volunteer time off, and 12 paid holidays

Core benefits including medical, dental, vision, and matching 401K

Explore all our exciting benefits here:

This a US based, Remote position with periodic travel.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Experian Employer Services offers a full suite of HR, Payroll and Tax solutions through a client-first approach with unmatched expertise. Eliminate operational burdens and reduce costs while improving compliance with local, state and federal employer requirements. We’ve already improved the bottom line for over 3,500 employers and enhanced the experience for more than 30 million employees.
Originally posted on Himalayas