Versatile Virtual Assistant Support

My day-to-day workload has outgrown the hours I can personally dedicate to it, so I need dependable help across three areas:

1. Administrative backbone
• Email management – triage, flag, draft replies and keep my inbox at “inbox-zero” by day’s end.
• Scheduling & calendar – coordinate internal and client meetings, send reminders, and resolve clashes without prompting.
• Data entry – update spreadsheets and our CRM accurately, maintaining tidy, searchable records.

2. Social presence
Facebook and Instagram both need consistent posting, comment moderation, basic graphic upload, and weekly performance snapshots. I already have a content calendar; execution, light copy tweaks, and community engagement are what’s missing.

3. Customer support
Answer routine questions that come in via email or direct messages, escalate edge cases, and log recurring issues so we can improve our FAQ.

Essential tools in daily use include Gmail, Google Calendar, Sheets, Slack, and whichever social-media dashboard you prefer (Hootsuite, Buffer, or native platforms all work). Strong written English, a friendly tone, and respect for confidentiality are non-negotiable.

Deliverables will be:
• Zero unaddressed priority emails by close of business (Mon–Fri)
• Updated calendar with no double-bookings or missed reminders
• Social posts published on schedule with engagement replies within 12 hours
• Weekly summary report covering inbox stats, calendar changes, social metrics, and support tickets

If this sounds like your workflow sweet spot, let’s discuss processes and kickoff timing.