Türkçe Canlı Sohbet Müşteri Desteği

I need a fluent native-level Turkish agent who can run the live-chat window on our corporate web site during business hours and maintain a warm, professional tone with every visitor. The job centres on:

• greeting incoming users within a few seconds,
• answering product and company questions clearly,
• logging each conversation in our CRM,
• escalating technical or sales-qualified leads to the right internal contact.

All conversations will take place on the web-based chat console already embedded in the site; no mobile-app or social-media coverage is required for now, although I value suggestions for future expansion.

I will provide a short knowledge-base, brand guidelines, and access to the chat platform. Please be comfortable multitasking, typing quickly in Turkish, and summarising chats accurately. Let me know your weekly availability and the response time you can consistently achieve so we can set shifts and KPIs before kickoff.