TRACES Password Reset Help

I need assistance regaining access to our charitable-trust account on the TRACES portal. When I follow the “Forgot Password” flow and enter the trust’s registration date, the PAN allotment date, or even the TAN allotment date, the system returns “invalid date of birth.”

What I still have in hand is the correct TAN number and the email address that is already registered with TRACES. Beyond that, I can supply any acknowledgement receipts, past challan details, or screen captures you may need once we start.

Your task is simple and outcome-focused: guide me through—or remotely carry out—a successful password reset and deliver working login credentials. Please include a brief outline of the steps you will take so I can follow along and keep the compliance trail clear for our records.