Telnyx VoIP Expert for Advanced Troubleshooting & Scaling

via Freelancer ·

Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted1 hour ago
Telnyx VoIP / SIP Expert Required – Fix Web Portal, Mobile App & Multi-Tenant Infrastructure

Project Description:
We are building and operating a multi-tenant VoIP/UCaaS platform and need an experienced Telnyx + SIP + VoIP developer/technical engineer to troubleshoot and resolve existing technical issues across our backend, web portal, mobile applications, and VoIP infrastructure.
This is an existing project, not a basic development project. We need someone who can understand the current architecture, identify the root causes, fix the issues, and help us stabilize the platform for production scaling.
Key areas requiring support:
Telnyx API integration and troubleshooting
Telnyx SIP Trunking / SIP Connections
SIP credential management
Telnyx credential/connection limits and scalable architecture
Multi-tenant VoIP architecture
Provisioning large numbers of users/extensions
Outbound and inbound calling
Concurrent call handling and CPS requirements
SIP registration and authentication
Call routing and failover
Telnyx phone number provisioning
Call Control API / Voice API integration
Webhooks and event handling
Call logs and call history
Call recordings
SMS integration if applicable
Billing and usage integration
Customer/tenant administration
Super Admin portal
User/employee management
Backend API issues
Database/API synchronization
Web portal bugs
Mobile application calling issues
Push notifications
Call status synchronization
Authentication/login issues
Production server/infrastructure troubleshooting
Performance and scalability improvements
Current major requirement
We are currently facing Telnyx connection/credential scalability limitations and need an expert who can review our architecture and determine the correct way to support a large number of customers/users without hitting Telnyx platform limitations.
We are planning to scale the platform significantly, so the developer must understand how to design the architecture properly rather than simply applying a temporary workaround.
Very Important – Telnyx Experience Required
Please apply ONLY if you have personally worked with Telnyx before.
We need someone with real hands-on Telnyx experience, preferably with:
Telnyx SIP
Telnyx Mission Control Portal
Telnyx API
Telnyx Call Control
Telnyx credential connections
SIP trunking
Multi-tenant VoIP
FreeSWITCH / FusionPBX
WebRTC/mobile VoIP
Production VoIP deployments
Before awarding the project, please answer:
Have you personally integrated Telnyx into a production VoIP platform?
What Telnyx products/APIs have you worked with?
Have you worked with Telnyx SIP Connections and SIP Credentials?
Have you handled multiple tenants/customers with hundreds or thousands of users/numbers?
Have you experienced Telnyx connection/credential limits? How did you architect around them?
Have you worked with FreeSWITCH or FusionPBX + Telnyx?
Can you troubleshoot SIP registration, INVITE, authentication, routing and call failures?
Have you developed a VoIP mobile application using SIP/WebRTC?
Please provide one real Telnyx project you personally worked on. Explain your role and what you implemented.
Are you available for live technical troubleshooting sessions with our team?
Important
We are not looking for someone who will only write code from instructions.
We need a technical engineer who can:
Analyze → Identify root cause → Explain the issue → Implement the fix → Test → Document the solution.
We can provide access to the existing codebase, server/infrastructure information, API documentation and Telnyx configuration where required.
Long-term work is possible if the developer successfully resolves the initial technical issues.

IMPORTANT: Please do not apply if you have never worked directly with Telnyx. We will verify your previous Telnyx experience during the technical interview. Generic VoIP experience alone is not sufficient.
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