Telecalling Renewal Campaign for Services

via Freelancer ·

Budget / Salary₹600–1,500
TypeFreelance project
LocationRemote
Posted2 hours ago
I have an active list of past customers who use my professional business services and it is time for their renewals. Your task is purely follow-up: calling these existing clients, reminding them that their service period is ending, and securing a fresh order or contract extension.

I will supply the customer database, a short call script, and basic renewal details. You will place the calls, note every interaction in the shared CRM or spreadsheet, and flag any issues I need to handle personally. At the end of each day I expect a concise call-log summary—number dialed, outcome, and next action—so we can track progress and adjust messaging if required.

Key deliverables:
• Completed daily call log with outcomes
• Updated renewal status inside our CRM/spreadsheet
• Immediate escalation of dissatisfied or high-value clients

Clear, polite communication and accurate record-keeping matter more to me than high-pressure sales tactics. If you are comfortable with straightforward customer conversations and can keep organised notes, this should be a smooth, ongoing engagement that fits easily into your calling schedule.
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