Technical Content Support Specialist

Join our team of content editors who work with information about hotels and rates: we configure, customize, and ensure that every guest sees clear and up-to-date offers on our platform.
Job Responsibilities

Quickly identify and resolve technical issues that may arise during bookings;

Monitor the quality and accuracy of rate displays for platform users;

Work with the CRM system and internal admin panels to enter and update information;

Achieve established KPIs (monthly bonus based on performance).

Requirements

Ability to quickly switch between tasks and handle several assignments in parallel;

Excellent spelling and punctuation, strong computer literacy;

Confident PC user, experience with Google Docs;

Attention to detail, perseverance, and a high level of self-organization;

English language proficiency at Upper Intermediate level or higher.

Benefits
We offer you:

Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.

Ambitious and supportive team who love what they do, appreciate each other, and grow together.

Internal programs for adaptation and training, development of soft skills, and leadership abilities.

Partial compensation for participating in external training and conferences.

Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.

Corporate prices on hotels and travel services.

MyTime Day Off - an extra non-working day without loss of compensation.

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Originally posted on Himalayas