Technical Account Manager
TypeContract
LocationBrazil
Posted2 hours ago
WHO WE ARE:
Quartile, the world's largest retail media optimization platform, is a trusted partner for multichannel e-commerce success. Through unmatched expertise and patented AI technology, we fuel growth for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion. The award-winning platform covers major marketplaces and ad channels for optimal reach. The result is unprecedented granularity, smarter budgeting, and bespoke solutions for retailers.
Quartile is proud to be an equal opportunity employer with employees stemming from a wide range of backgrounds and experiences. As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a sense of inclusion and belonging. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law.
OVERVIEW:
We’relooking for a Technical AccountManager (TAM) to join our high-performing Customer Strategy team and play a key role in driving impactful outcomes for innovative e-commerce brands. This role is perfect for someone who thrives at the intersection of data, strategy, and relationship-building—and is excited to make a visible difference in clients’ growth.
With 3+ years of experience in a B2B client-facing role, you know how to flex between deep analytical conversations and big-picture storytelling.You’rea compelling communicator, comfortable leading presentations, managing expectations, andidentifyingupsell opportunities when they align with client goals. The ideal candidate brings experience in SaaS or digital marketing environments, particularly in fast-paced, high-growth settings.
In this role,you’llown a portfolio of Mid-Market and Enterprise clients, leading strategic conversations, guiding cross-functional collaboration, and ensuring exceptional client experiences every step of the way.
REQUIREMENTS:
3+ years of experience in a B2B client-facing or strategic account management role—experience in SaaS or digital marketing is preferred
Proven ability to lead both analytical discussions and strategic business conversations with senior stakeholders
Strong communicationand presentation skills—you know how to make data accessible, engaging, and actionable
Experienceidentifyingand pursuing upsell opportunities, with a focus on aligning recommendations to business goals
Advanced Excel skills (e.g., formulas,vlookups, pivot tables) and comfort working with analytics platforms or performance dashboards
A proactive, solutions-oriented mindset—you bring clarity and composure to fast-moving or complex situations
Experience managing difficult conversations with professionalism and empathy, always working toward positive outcomes
A collaborative mindset and a passion for contributing to a team that values growth, ownership, and transparency
PREFERRED QUALIFICATIONS:
Familiarity with digital marketing platforms like Amazon PPC, Google Ads, and Meta
Background in a fast-paced, high-growth environment such as a startup or agency
Google Analytics, Google Ads, or Amazon certifications
Prior experience with tools such as Salesforce, Power BI,ChurnZero, or other analytics platforms
WHAT YOU’LL DO:
Own a portfolio of 10+ large and mid-level e-commerce accounts as an individual contributor, building consultative, trust-based relationships with key stakeholders
Act as a strategic partner for clients—driving digital marketing performance, providing forecasting support,optimizingproduct catalogs, managing budgets, andidentifyingnew growth opportunities
Lead weekly, biweekly, or monthly client meetings and QBRs, preparing clear, data-backed presentations that tie performance insights to business goals
Communicate complex performance metrics and trends in a clear, engaging way—connecting tactical optimizations to strategic outcomes
Analyze campaign data regularly to inform strategy and proactivelyidentifyopportunities for deeper product adoption or budget expansion
Collaborate with cross-functional teams—including Product, Tech Ops, and Sales—to improve internal tools, surface client feedback, and advocate for client needs
Support client growth byidentifyingupsell opportunities such as new channel expansion, testing initiatives, or strategic case studies
Contribute to new hire onboarding and peer mentorship, helping to foster a collaborative and continuously learning team environment
Attend product roadmap sessions and internal training to stay ahead of platform changes, activelyparticipatingin discussions about Quartile’s future evolution
Evaluate and improve internal processes, offering candid, constructivefeedbackand taking initiative to streamline workflows in alignment with team goals.
This is a PJ contract based in Brazil
Originally posted on Himalayas
Quartile, the world's largest retail media optimization platform, is a trusted partner for multichannel e-commerce success. Through unmatched expertise and patented AI technology, we fuel growth for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion. The award-winning platform covers major marketplaces and ad channels for optimal reach. The result is unprecedented granularity, smarter budgeting, and bespoke solutions for retailers.
Quartile is proud to be an equal opportunity employer with employees stemming from a wide range of backgrounds and experiences. As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a sense of inclusion and belonging. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law.
OVERVIEW:
We’relooking for a Technical AccountManager (TAM) to join our high-performing Customer Strategy team and play a key role in driving impactful outcomes for innovative e-commerce brands. This role is perfect for someone who thrives at the intersection of data, strategy, and relationship-building—and is excited to make a visible difference in clients’ growth.
With 3+ years of experience in a B2B client-facing role, you know how to flex between deep analytical conversations and big-picture storytelling.You’rea compelling communicator, comfortable leading presentations, managing expectations, andidentifyingupsell opportunities when they align with client goals. The ideal candidate brings experience in SaaS or digital marketing environments, particularly in fast-paced, high-growth settings.
In this role,you’llown a portfolio of Mid-Market and Enterprise clients, leading strategic conversations, guiding cross-functional collaboration, and ensuring exceptional client experiences every step of the way.
REQUIREMENTS:
3+ years of experience in a B2B client-facing or strategic account management role—experience in SaaS or digital marketing is preferred
Proven ability to lead both analytical discussions and strategic business conversations with senior stakeholders
Strong communicationand presentation skills—you know how to make data accessible, engaging, and actionable
Experienceidentifyingand pursuing upsell opportunities, with a focus on aligning recommendations to business goals
Advanced Excel skills (e.g., formulas,vlookups, pivot tables) and comfort working with analytics platforms or performance dashboards
A proactive, solutions-oriented mindset—you bring clarity and composure to fast-moving or complex situations
Experience managing difficult conversations with professionalism and empathy, always working toward positive outcomes
A collaborative mindset and a passion for contributing to a team that values growth, ownership, and transparency
PREFERRED QUALIFICATIONS:
Familiarity with digital marketing platforms like Amazon PPC, Google Ads, and Meta
Background in a fast-paced, high-growth environment such as a startup or agency
Google Analytics, Google Ads, or Amazon certifications
Prior experience with tools such as Salesforce, Power BI,ChurnZero, or other analytics platforms
WHAT YOU’LL DO:
Own a portfolio of 10+ large and mid-level e-commerce accounts as an individual contributor, building consultative, trust-based relationships with key stakeholders
Act as a strategic partner for clients—driving digital marketing performance, providing forecasting support,optimizingproduct catalogs, managing budgets, andidentifyingnew growth opportunities
Lead weekly, biweekly, or monthly client meetings and QBRs, preparing clear, data-backed presentations that tie performance insights to business goals
Communicate complex performance metrics and trends in a clear, engaging way—connecting tactical optimizations to strategic outcomes
Analyze campaign data regularly to inform strategy and proactivelyidentifyopportunities for deeper product adoption or budget expansion
Collaborate with cross-functional teams—including Product, Tech Ops, and Sales—to improve internal tools, surface client feedback, and advocate for client needs
Support client growth byidentifyingupsell opportunities such as new channel expansion, testing initiatives, or strategic case studies
Contribute to new hire onboarding and peer mentorship, helping to foster a collaborative and continuously learning team environment
Attend product roadmap sessions and internal training to stay ahead of platform changes, activelyparticipatingin discussions about Quartile’s future evolution
Evaluate and improve internal processes, offering candid, constructivefeedbackand taking initiative to streamline workflows in alignment with team goals.
This is a PJ contract based in Brazil
Originally posted on Himalayas
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