SUPPORT ASSOCIATE / SUPPORT CONSULTANT

Job Title: SAP Partner Demo Solutions Support – Support Associate / Consultant
Work Area: Pre-Sales / Sales
Expected Travel: 0–10%
Career Level: 4 to 8 Years
Role Summary:
Support SAP partners globally in configuring and managing demo/test environments (Ariba, BTP, Fieldglass, etc.). Assist with adoption, integration, troubleshooting, and innovation of SAP solutions to enable partner success.
Key Responsibilities:

Provision, configure, and support partner demo/test tenants (e.g., Ariba, BTP)

Guide partners through solution adoption, integration, and innovation

Collaborate with SAP internal teams and ecosystem partners

Resolve tenant issues, investigate root causes, and document best practices

Standardize configurations and optimize lead times

Enable demo setup based on partner business cases

Publish knowledge articles to reduce repetitive issues

Focus Areas:

SAP Ariba (Sourcing, Procurement, Supply Chain Collaboration)

SAP Cloud Integration, BTP, and Cloud Lifecycle Management

Integration with S/4HANA and 3rd-party systems

Required Skills & Experience:

SAP Ariba upstream/downstream integration with S/4HANA via Cloud Integration Gateway

Good knowledge of MM/ABAP/Basis, SLP, product sourcing

Exposure to SAP SRM, SAP MM, BTP, Integration Suite, APIs

Advantageous: Experience with Fieldglass, SuccessFactors, Concur, IBP

Analytical, communication, and problem-solving skills

Experience in customer/partner-facing roles and production support

Fast learner, team player, and proactive mindset

Originally posted on Himalayas