Stripe Account Verification Recovery

via Freelancer ·

Budget / Salary$250–750
TypeFreelance project
LocationRemote
Posted1 hour ago
I am looking for a senior Stripe Compliance and Account Recovery Specialist to fix a critical issue with my US Stripe account under a US LLC
The account has been placed on "Pause" (Payouts and charges are restricted) due to a practical operational mistake on my end regarding how payments from Virtual Credit Cards (VCC) were processed. Review the exact reason for the pause within the Stripe dashboard. Analyze the data mismatch, web integration, or risk alerts that caused the freeze. Business Model: My business is registered in the US with a valid EIN and ITIN (I am a non-US resident, using my valid passport for verification). We manage and collect payments from booking platforms like Expedia, Booking.com, and Trip.com. The Mistake: Stripe requires that the Statement Descriptor (the name the client/bank sees) exactly matches each specific hotel published. Due to a lack of technical knowledge, I made the mistake of processing several payments from different hotels under a single main account. 1. The Trigger: After realizing this was an error, I tried to rapidly create multiple sub-accounts within a single group to split the hotels. This sudden change and payment consolidation triggered Stripe's risk algorithms, resulting in an immediate pause on payouts and processing.
Note: All legal documentation (EIN, ITIN, Passport, LLC registration) is 100% clean and legitimate. The issue is purely an operational/risk policy trigger. Reconfigure the account structure from scratch if needed. You will advise on how to handle multiple hotel payouts legally under Stripe’s architecture (e.g., proper use of Statement Descriptors or Stripe Connect if required) ensuring refund policies and payment flows meet 100% of Stripe’s guidelines.
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