Sr. Solution Architect, Integrations (MANTL)

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
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Partner with internal resources to ensure on-time delivery of committed integrations, maintaining best practices, and leading customers to adopt MANTL solutions online and in-branch post initial implementation. You will become the internal expert on data in/out of MANTL, and own the technical relationships with a number of external integration partners that provide service to our mutual customers. Collaborate with cross-functional leadership to define and iterate on industry-leading best practices, while developing the playbooks that govern technical integration implementation and ongoing support.

You will work closely with the Service Delivery, Product, Engineering, and Account Management teams to build out processes that streamline the client onboarding experience while ensuring a smooth transition during and after launching on MANTL.You will:

Translate business requirements into scalable system configurations aligned with best practices

Configure and deploy backend settings for financial institutions using JSON and Postman

Design sustainable solutions that balance customer requests with platform guidelines and long-term stability

Provide client-facing support when deep functional or technical expertise is required

Configure and validate third-party integrations

Collaborate with Product and Engineering to submit detailed enhancement requests and well-documented bug reports

Maintain clear documentation of configuration decisions, constraints, and customer-specific setups

Manage multiple concurrent implementations while maintaining strong attention to detail and quality

Assist teammates in troubleshooting and resolving basic to moderate configuration issues

Lead review sessions with other team members to apply learnings to existing best practices

What Success Looks Like

In the first 6–12 months, a successful Sr Solution Architect, MANTL Integrations will:

Independently configure and validate integrations with minimal oversight

Build increasing functional expertise across the MANTL ecosystem and how the main integrations work

Deliver clean, well-documented solutions that minimize rework and post-launch issues

Identify potential risks early and partner with other teams to mitigate them

Demonstrate strong judgment in balancing customer requests with best practices

Contribute thoughtful feedback to Product and Engineering that improves scalability

Develop a reputation internally as a reliable and detail-oriented technical partner

About You

You have a passion for building reliable, scalable, right-sized, and well-documented systems and services for supporting MANTL's products, as well as an interest in exploring new technologies

You thrive in dealing with ambiguity: you embrace and drive change, shift gears comfortably, can decide and act in an ever-changing environment

You are detail-oriented and enjoy building structured, well-designed system configurations

You think systemically and understand how configuration decisions impact downstream workflows

You take pride in doing things correctly and sustainably

You are comfortable working behind the scenes while collaborating closely with client-facing and technical teammates

You communicate clearly in writing, especially when documenting technical decisions

You are organized and able to manage multiple priorities in a fast-paced environment

You are curious about how systems work and motivated to deepen your understanding of functional nuances across different banking cores over time

We’re Looking For

Ability to quickly learn new technology and become a subject matter expert

10+ years leading enterprise SaaS implementations in a highly technical environment

Expert-level understanding of a variety of approaches to data integration with external systems

Proficiency working with APIs and backend configuration tools (REST APIs, SQL, JSON)

Ability to translate business requirements into technical system configurations

Strong written documentation skills

Ability to manage multiple concurrent projects effectively

Experience partnering cross-functionally with Product, Engineering, Implementation, and Support teams

Ability to service as an escalation point for the team when issues arise

Preferred Qualifications

Experience configuring or integrating with core banking systems or other regulated financial systems

Experience with SAML, OIDC, TypeScript, Python, and developing Agents

Experience testing new features or participating in pre-GA validation

Familiarity with JIRA or similar ticketing systems

The salary range for this position is: $96,000 - $120,000Cool Things to Know
Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
Originally posted on Himalayas