Specialist, Contingent Workforce (talent pool)

This posting is for future hiring needs. By applying, you’ll join our Specialist, Contingent Workforce talent community, and our Talent Acquisition team will reach out when a suitable opportunity becomes available.
Role Overview
As a Specialist in Contingent Workforce programme, you play a critical role in the successful delivery of our Managed Services Provider (MSP) programs. You will act as a key point of contact for clients, suppliers, and internal stakeholders, supporting day-to-day program operations and ensuring service excellence.
Key Responsibilities

Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests

Record and maintains information regarding recruitment agency performance and hiring manager requirements

Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, on boarding and contractor management activities

Manage local relations with client and agencies

Check, upload and track invoices and approvals for payment

Assure customer satisfaction and resolves all local issues with customer and agencies

Monitor successful achievement of local service level agreements

Provide statistical analysis support and other duties as client’s needs dictate

Provide periodic programme status reports to the Programme Manager as required

Fluent in English

Experience working within an MSP environment (strongly preferred)

Vendor Management Service/Managed Service provider experience desirable

Staffing industry experience desired but not required

Human Resources experience desired but not required

Ability to work with confidential issues

Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English

Able to interact and communicate with all levels of management and staff

Demonstrated hands-on experience with Excel and PowerPoint to analyze and present complex data to clients

Detail oriented, critical thinker, problem solver

Good understanding of Financial data and invoicing

Strong communication and customer service skills with ability to lead colleagues and the client

The ideal candidate will be proven in programme expansion / cross selling within clients

All your information will be kept confidential according to EEO guidelines.
We want everyone to be able to perform at their best during our recruitment process and as a Disability Confident Committed employer, we will offer an interview to applicants with a disability or long‑term condition who best meet the minimum or essential criteria for the role. We want our recruitment process to be inclusive and accessible to all, so if you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any adjustments, changes or do anything differently, please let us know by emailing and we will do our best to make suitable arrangements.
At AGS, we believe in creating real, measurable impact that moves needles. We help companies worldwide transform their people into a competitive advantage, designing workforces to meet missions and unleash the power of human enterprise. With a global presence and diverse workforce, we're committed to being a transformative partner in shaping the future of work.
Originally posted on Himalayas