Site Reliability Engineer (AD Level)
TypeFull-time job
LocationHong Kong
Posted1 hour ago
Position Overview
We are seeking an experienced Support Analyst responsible for the operational ownership of build and shared services, including monitoring, SRE (Site Reliability Engineering), and the stability and performance of critical systems.
Key Responsibilities
Monitor and support SRE operations to ensure reliability, availability, and performance of production systems.
Build, enhance, and maintain monitoring solutions using:
ITRS Geneos
Prometheus
Victoria-Metrics
Elasticsearch
Grafana
Design and maintain alerting rules, dashboards, and observability pipelines.
Troubleshoot Linux servers (RHEL 7/8/9), including:
upgrades, configuration changes, patching, and maintenance
assessing monitoring needs for system changes
Perform log analysis and fault finding to identify and resolve performance exceptions.
Collaborate with engineering, application, and infrastructure teams to improve:resilience, stability, security, efficiency, and scalability
Participate in on-call rotations, including off-hours and weekend support.
Support Disaster Recovery (DR) and Business Continuity Planning (BCP) drills.
Stay current with modern monitoring/SRE tools and practices, and continuously drive improvements.
Requirements
Bachelor's degree in Computer Science / Engineering.
8–10 years of IT experience, preferably within an investment bank or similar environment.
Strong hands-on experience with monitoring and observability platforms, including:
ITRS Geneos
Prometheus
Victoria-Metrics
Elasticsearch
Grafana
Kibana
Hands-on experience building and operating Prometheus pipelines, including:
exporters
scraping configurations
relabeling / metric routing
integrations with long-term storage (e.g., Victoria-Metrics)
Experience building and maintaining Logstash pipelines, including:
ingestion, parsing, filtering, enrichment, and routing
log delivery into Elasticsearch
Ability to design, build, and maintain Grafana and Kibana dashboards for metrics, logs, and performance analytics across distributed systems.
Strong understanding of:metrics, logs, alerting, dashboards, and observability pipelines
Strong Linux administration skills (RHEL 7/8/9), including troubleshooting, upgrades, patching, configuration, and performance optimization.
Good understanding of SRE principles, including:
high availability, scalability
incident management
DR / BCP activities
Automation experience is an advantage, e.g. Bash, Python, Ansible, and CI/CD tooling.
Understanding of networking fundamentals, performance tuning, and troubleshooting distributed systems.
Prior experience in Production Support / SRE / Monitoring Engineering / Shared Services Operations, including participation in on-call rotations (after-hours and weekends).
Self-motivated, adaptable, able to prioritize, learn continuously, and manage multiple responsibilities.
Fluent in English and Chinese.
Originally posted on Himalayas
We are seeking an experienced Support Analyst responsible for the operational ownership of build and shared services, including monitoring, SRE (Site Reliability Engineering), and the stability and performance of critical systems.
Key Responsibilities
Monitor and support SRE operations to ensure reliability, availability, and performance of production systems.
Build, enhance, and maintain monitoring solutions using:
ITRS Geneos
Prometheus
Victoria-Metrics
Elasticsearch
Grafana
Design and maintain alerting rules, dashboards, and observability pipelines.
Troubleshoot Linux servers (RHEL 7/8/9), including:
upgrades, configuration changes, patching, and maintenance
assessing monitoring needs for system changes
Perform log analysis and fault finding to identify and resolve performance exceptions.
Collaborate with engineering, application, and infrastructure teams to improve:resilience, stability, security, efficiency, and scalability
Participate in on-call rotations, including off-hours and weekend support.
Support Disaster Recovery (DR) and Business Continuity Planning (BCP) drills.
Stay current with modern monitoring/SRE tools and practices, and continuously drive improvements.
Requirements
Bachelor's degree in Computer Science / Engineering.
8–10 years of IT experience, preferably within an investment bank or similar environment.
Strong hands-on experience with monitoring and observability platforms, including:
ITRS Geneos
Prometheus
Victoria-Metrics
Elasticsearch
Grafana
Kibana
Hands-on experience building and operating Prometheus pipelines, including:
exporters
scraping configurations
relabeling / metric routing
integrations with long-term storage (e.g., Victoria-Metrics)
Experience building and maintaining Logstash pipelines, including:
ingestion, parsing, filtering, enrichment, and routing
log delivery into Elasticsearch
Ability to design, build, and maintain Grafana and Kibana dashboards for metrics, logs, and performance analytics across distributed systems.
Strong understanding of:metrics, logs, alerting, dashboards, and observability pipelines
Strong Linux administration skills (RHEL 7/8/9), including troubleshooting, upgrades, patching, configuration, and performance optimization.
Good understanding of SRE principles, including:
high availability, scalability
incident management
DR / BCP activities
Automation experience is an advantage, e.g. Bash, Python, Ansible, and CI/CD tooling.
Understanding of networking fundamentals, performance tuning, and troubleshooting distributed systems.
Prior experience in Production Support / SRE / Monitoring Engineering / Shared Services Operations, including participation in on-call rotations (after-hours and weekends).
Self-motivated, adaptable, able to prioritize, learn continuously, and manage multiple responsibilities.
Fluent in English and Chinese.
Originally posted on Himalayas
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